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“Great price-large room” 5 of 5 stars
Review of Travelodge Durango

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Travelodge Durango
2.0 of 5 Motel   |   2970 Main Avenue, 30th & Main, Durango, CO 81301   |  
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Special Offer
Free High Speed Internet
Ranked #22 of 30 Hotels in Durango
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196 reviews from our community

Traveler rating
    21
    38
    65
    41
    31
See reviews for
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Thousand Palms
1 review
4 of 5 stars Reviewed October 24, 2013

Room was very quiet. Did not hear any outside noises. A very pleasant place to stay at reasonable rates.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, October 31, 2013
We are very glad to hear that you liked and were satisfied with your stay with us at the Travelodge of Durango. We hope to see you again in the future and want to thank you for your online review.
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Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 17, 2013 via mobile

This hotel was adequate for our needs. The price was fair, our room was quiet, and the lobby and our room were clean. Several good restaurants were nearby. The hotel staff were very helpful especially when a European couple had an emergency. The breakfast had a nice selection and my family enjoyed the Belgium waffles.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, October 20, 2013
We thank you for your stay with us at the Travelodge of Durango and for your willingness to take your personal time to write an online review. We are always glad to hear that our hotel staff and facility was pleasant, helpful and clean. We are always looking for ways to better ourselves, and it is nice to hear when our efforts are making an impact. Thank you.
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Aurora
1 review
2 of 5 stars Reviewed October 1, 2013

There was no light in the Travelodge sign to begin with. Our room and bathroom was not clean. We had to sleep in a sleeping bag on top of the sheets on the bed because it felt so dirty. The bathroom had not been thoughly cleaned. The empty cardboard toliet paper roll was still on the roller with a half a new roll sitting on top of it. The towels were threadbare and ripped and there were only two of them, and we were in a supposed suite. The floors were dirty and the grout was lying loose in chunks on the bathroom floor. The entire experience was bad.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, October 20, 2013
I would like to start by offering our apologies for your stay. I understand that our hotel is a home away from home to our guest and to have an experience like yours in not acceptable. We are now under new management and leadership and with this come new standards. We are in the process of switching the entire hotel into the cleaner and massively liked triple sheeting set up. We are also implementing new housekeeping and cleanliness standards. Although this cannot change your previous stay we hope for the chance to show you the change and serve you again.
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Tucson
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 1, 2013

As a lot of hotels/motels in Durango were full we got stuck here. The desk receptionist was great at selling the rooms but when I got to my room found it dirty, furnished with old, worn, 50s furniture that looked like it was bought at a flea market. There were 3 spiders crawling on the wall, the surge suppressor was hanging next to the TV console, the wire from the TV went into a hole in the wall, the carpet was dirty and not vacuumed. You could tell that the room hadn't had a good cleaning in a while. It was hard to sleep because the outside light was so bright and, with only window shades, there was no way to block out the light. The pillows were very lumpy too. The rooms at the far end of the property need to be totally redone or not rented out (most weren't). It looked like it had been a while since the parking area had been cleaned up too (that should have given us a clue). There was also a full trash can that needed to be emptied. I refused to stay in the room with the spiders and got my money back and stayed in another room with a friend and that one wasn't any better. I noticed that the room I left was again rented out even after my complaints of the spiders. These rooms were NOT cheap either! They were worth about $40 but were charged over twice that much.
Don't even consider staying here!

Room Tip: Check the room first! And don't accept a room at the bottom end of the property.
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  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, October 20, 2013
We are very sorry for your unsatisfactory stay with us. We have just recently undergone a serious management change and are working to make changes all of the property. To start I would like to address the issue about the spiders. I completely understand your complaint and apologize. This year has been very hard with spiders and we have and are investing finds with the professionals at Orkin Pest Control to handle the bugs. We were not the only hotel in town who has had this issue but that is still no excuse. We are in the process of redoing many of the rooms at the hotel, this includes a much stricter cleaning process and higher qualified housekeepers. Once again we apologize and hope that in the future there is a way we can serve you again and this time much better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Durango

Address: 2970 Main Avenue, 30th & Main, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 30 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Durango 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Travelodge Durango Hotel Durango
Travel Lodge Durango
Durango Travelodge
Durango Travel Lodge

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