This is a great hotel but recently the customer service was terrible. We have a ranch just outside of Durango and stay in town when we are there. There was an error on our reservation that we inquired about and were never called back. We are quite disappointed. When the agent was unable to help us she passed me to the manager. I left a message and my husband went in to inquire and there was never a follow up on their end.
- Official Description (provided by the hotel):
- Built in 1887, the historic Strater Hotel (Historic Hotels of America Member) is a prominent downtown Durango, Colorado landmark located two blocks north of the Durango & Silverton Narrow Gauge Railroad, one hour east of Mesa Verde National Park, and in the heart of the rugged San Juan Mountains. Experience the Old West, fine dining, shopping, and many year-round indoor and outdoor activities. The hotel is home to the world's largest collection of American Victorian Walnut Antiques, the Louis L'Amour Room (designated Literary Landmark), and three unique dining establishments including Mahogany Grille specializing in fine dining. For entertainment, unwind with daily live music at the Diamond Belle Saloon and The Office Spiritorium or take in a show at the world famous Henry Strater Theatre, home to the Durango Melodrama & Vaudeville (seasonal). For those wishing to create a memorable event consider Strater Catering & Events (weddings, group meetings, special events). ... more less
- Reservation Options:
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- Also Known As:
- Strater Hotel Durango