We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel!!!!!!!!!!!!!!!!!!” 5 of 5 stars
Review of Strater Hotel

Save Saved
You added Strater Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Strater Hotel
3.5 of 5 Hotel   |   699 Main Ave, Durango, CO 81301   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #6 of 30 Hotels in Durango
Coral Springs, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great Hotel!!!!!!!!!!!!!!!!!!”
5 of 5 stars Reviewed June 13, 2011

We have friends that highly recommended the Strater Hotel. It was a really nice hotel. This hotel has a lot of history and we were walking around the lobby looking at everyhting when the bellman came up and asked us if we wanted a tour. He showed us hidden compartments and showed us the room where Loius Lamore wrote many of his books and gave us the history behind the room and why he stayed there. It was really interesting to get an inside look. We ate lunch at the Diamond Belle Saloon with three children and they sat us upstairs which was just perfect and we had two wonderful waitressed that were dressed in costume and really great with the kids. Sunday night my husband and I went to the saloon for a drink and to listen to the music, we thoroughly enjoyed the atmosphere and the entertainment.
The room was well appointed and the bed was very comfortable. If I ever get back to Durango i would not hesitate to stay here again. The room rate includes breakfast and you get to eat it in the Mahogany Dining Room.
Out whole trip to this part of Colorado was just fabulous.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

527 reviews from our community

Traveler rating
    266
    178
    55
    19
    9
See reviews for
117
262
12
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Texas
Top Contributor
107 reviews 107 reviews
77 hotel reviews
Reviews in 83 cities Reviews in 83 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed June 13, 2011

The Strater was built in 1887, and retains much of the flavor of the time. Period antiques abound, along with wall-papered rooms, including papered ceillings, period chandeliers, etc. However, the bath, though small, is modern. the rooms are not large by present day standards, but must have been at the time the hotel was built. The queen sized bed was very comfortable.

The Diamond Belle Saloon has entertainment, and will put you in mind of the Long Branch with the bar waitresses dressed in great saloon costume. Dinner in the Mahogany Room was quite good, and it too is a lovely place to dine. Late night entertainment in The Office Bar sounded good as we passed by, though we did not go in.

Breakfast included in the price consisted of boiled eggs, waffles, doughnuts, muffins, cereals, fruit, yogurts, several different breads for toasting, and the usual list of beverages.

Topping it off, the Strater Theater, attached to the hotel, had a melodrama and vaudeville show that kept us enthralled and laughing for over 2 hours. It was a wonderful experience, and not to be missed.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 14, 2011

My husband and I stayed here two nights with my parents. In a nutshell, this hotel is like any number of historic hotels in the Rockies--relatively charming, but costing much more than they should for the level of service you get. We were first given room 221, a hobbit hole that is literally sandwiched between the creaky main wooden staircase above, and the saloon below. The "white noise" machine they installed on the dresser should say it all. Fortunately we were able to change to a room in a main hallway which was a bit quieter. However, all three rooms I saw (two for us, one for my parents) were a bit shabby. Not in a cute antique kind of way, but in a large-dents-in-the-door, peeling-wallpaper, blinds-won't-close kind of way. Basic maintenance issues that could and should be dealt with. Also, many objects in the room (teddy bears, bathrobes, water bottles) have price tags attached, and if that's the sort of thing that detracts from a hotel experience for you, then be warned.

If you've never experienced this sort of Western mining boom-town Victorian atmosphere in any way before, by all means go. But if you're already somewhat familiar with the "old-timey" routine, then save your dollars, stay somewhere else, and just pop your head into the Strater lobby to look around.

Room Tip: Rm 221 was meant to be a broom closet--avoid.
See more room tips
  • Stayed May 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mthomgm, General Manager at Strater Hotel, responded to this review, June 14, 2011
Dear Reviewer,
We are sorry that we did not meet your expectations, and do understand your frustration with the room 221. We would like all reviewers and guest to know that we do continually refurbish, and upgrade our rooms on a rotating basis. In fact, many of our repeat guest love this room and find it charming. Everyone has different taste and what they find charming.
We have the largest American walnut antique furntiture collection in the world under one roof. The challenges of an 125 year old property are what add to its charm, and many of our guest find this to be part of the ambiance.
I would like to address the flooring in the bathrooms, as I think this is a common misperception of historic hotels. When the Strater was built, there were no bathrooms at all. The outhouse was attached to the back of the hotel, and attached with wooden pipes that led to the street. Not until well into the 1900's did the hotel start to renovate to meet the demands of the consumer. The hotel ownership at the time went to many pain staking efforts to turn closets, storage areas, etc into what are now the bathrooms. At the time the flooring was placed into these now bathrooms, it was what the consumer wanted at the time. The floor has changed many times over and over in these rooms, and will continue to do so. The hotel is constantly upgrading and changing flooring, wallpaper, and accomodations to meet the changing consumer along with trying to keep some historic preservation intact. As of today we have completed about 60% of our bathroom remodels, and they now have victorian tile floors, like one would have seen in Europe during the time- not in an old west victorian hotel-as we did not have "real" bathrooms. I hope that clears up a little of the misconception that there might have been.
I have no excuse for the lack of conditionair, except that our staff missed the mark on stacking the room and then providing the accurate items upon request. Please know we do aim higher.
The A/C is something that is hard for an old historic hotel, and in fact most historic hotels do not have them, and if they do the ducts are seen on the outside of the walls, not interior built as during construction of old buildings this was not considered. We do have A/C but can onky run A/C and heat seperate. It takes several hours to heat and cool the building because of the historic nature. We did have the free cooling system on, but also had to have the heat available, and can only run one system at at time, as every room can not have its own system. That weekend in May we had been freezing at night, and had complaints about being cold, and some complained of being hot. We try to accomodate every guest, and we apologize that your experience in this regard was not comfortable. This is one of our main challanges with a historic property.
The reason the guest book was censored is because people sometimes write explecit, and inappropriate things in the books that we can not leave in the rooms for other families to read. We would like to believe that everyone would write something that everyone can read, but that is just not case. We are sorry that you felt it was censored, we feel it is protective of some younger guest that might be reading something they should not.
I hope that we have answered some of your questions, and concerns.
We appreciate your stay, and we appreciate your cander, that is how we can continually learn to improve.
Happy traveling,

The Staff at the The Historic Strater Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 14, 2011

The Strater is a nice hotel, especially the lobby area. It has a gorgeous, well-maintained lobby and other common areas. The location is fantastic. You can walk anywhere. For the money, however, I did not think it was a good value.

- It touts itself as being an authentic historic hotel. I do not believe that vinyl flooring was found in Victorian style hotels during the late 1800s.
- I'm a details kind of gal and the hardware and interior doors were mismatched, cheap, and not at all what I would've expected.
- The carpet was very dirty and stained.
- No AC!!?!! Really? They brought us a fan.
- When I pay $200 a night for a room, I expect it to come with good toiletries. This came with watered down shampoo and NO conditioner. Does anyone NOT use conditioner in a dry climate?
- They had a guest book in our room for people to write in and share their experiences while staying at the hotel. Several of the pages were neatly cut out right at the binding. I've never seen a guest book that was censored before.

Also, not their fault but still, it is VERY noisy on Main Street. There are clubs, drunk people, and loud music and without AC, you have to leave the window open.

In summary, it was a beautiful hotel with good service and a great location. It is just over-priced for what you really get. Try the General Palmer instead if you want location. Try the Doubletree if you want to sleep.

  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mthomgm, General Manager at Strater Hotel, responded to this review, June 14, 2011
Dear Reviewer,
We are sorry that we did not meet your expectations, and do understand your frustration with the room 221. We would like all reviewers and guest to know that we do continually refurbish, and upgrade our rooms on a rotating basis. In fact, many of our repeat guest love this room and find it charming. Everyone has different taste and what they find charming.
We have the largest American walnut antique furntiture collection in the world under one roof. The challenges of an 125 year old property are what add to its charm, and many of our guest find this to be part of the ambiance.
I would like to address the flooring in the bathrooms, as I think this is a common misperception of historic hotels. When the Strater was built, there were no bathrooms at all. The outhouse was attached to the back of the hotel, and attached with wooden pipes that led to the street. Not until well into the 1900's did the hotel start to renovate to meet the demands of the consumer. The hotel ownership at the time went to many pain staking efforts to turn closets, storage areas, etc into what are now the bathrooms. At the time the flooring was placed into these now bathrooms, it was what the consumer wanted at the time. The floor has changed many times over and over in these rooms, and will continue to do so. The hotel is constantly upgrading and changing flooring, wallpaper, and accomodations to meet the changing consumer along with trying to keep some historic preservation intact. As of today we have completed about 60% of our bathroom remodels, and they now have victorian tile floors, like one would have seen in Europe during the time- not in an old west victorian hotel-as we did not have "real" bathrooms. I hope that clears up a little of the misconception that there might have been.
I have no excuse for the lack of conditionair, except that our staff missed the mark on stacking the room and then providing the accurate items upon request. Please know we do aim higher.
The A/C is something that is hard for an old historic hotel, and in fact most historic hotels do not have them, and if they do the ducts are seen on the outside of the walls, not interior built as during construction of old buildings this was not considered. We do have A/C but can onky run A/C and heat seperate. It takes several hours to heat and cool the building because of the historic nature. We did have the free cooling system on, but also had to have the heat available, and can only run one system at at time, as every room can not have its own system. That weekend in May we had been freezing at night, and had complaints about being cold, and some complained of being hot. We try to accomodate every guest, and we apologize that your experience in this regard was not comfortable. This is one of our main challanges with a historic property.
The reason the guest book was censored is because people sometimes write explecit, and inappropriate things in the books that we can not leave in the rooms for other families to read. We would like to believe that everyone would write something that everyone can read, but that is just not case. We are sorry that you felt it was censored, we feel it is protective of some younger guest that might be reading something they should not.
I hope that we have answered some of your questions, and concerns.
We appreciate your stay, and we appreciate your cander, that is how we can continually learn to improve.
Happy traveling,

The Staff at the The Historic Strater Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2011

wonderful old colorado feeling, we stopped in on our way to Pagosa Springs. Very old charm and wonderful service. id reccommend it for fanilies who are planning on ridding the rail road train to Silverton.you are literally a block from the train station. Liked the old bar in lobby and the kids liked the down town shopping and fun things to do.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Top Contributor
134 reviews 134 reviews
78 hotel reviews
Reviews in 87 cities Reviews in 87 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed April 14, 2011

This is a great hotel that truly takes you back in time - an escape for those seeking such a getaway.

The property is of course very old but is EXCELLENTLY maintained throughout. I did not observe any area that was in need of repair. But this is NOT a property for those who desire very quiet accommodations because with age comes creaking floors, rattling pipes, and other creaks and moans. Our room even provided a white noise machine to mask 'typical noises' of a property of this age. Not necessarily a big deal but be aware. Our room on the 3rd floor was pretty quiet with a very comfy bed.

Even though the upgraded room we had was very roomy, I think the rooms in general are pricey. The Diamond Belle Saloon had great food at a reasonable cost and very good entertainment - ate there two nights. There is no fitness center (there is a jacuzzi) or business center that I could find, the rooms appear to have heat but NO AC plus there is no ground level access for your luggage into the building - i.e. you have to carry your luggage up some stairs in order to use a luggage cart. Only one small elevator for all guests but that was no big deal. The Wi-fi was quirky - if you use Outlook for e-mail instead of conecting to your home ISP via the web, be aware their ISP RESTRICTS outgoing e- mail. In four weeks on the road and staying in many hotels, I never saw anything like this - frustrating until I tapped into the internet cafe down the street which didn't have such a block.

Nevertheless, the ambiance and feel of this place is very cool and needs to be experienced. Certainly opportunities for improvement, but still highly recommend.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
124 reviews 124 reviews
107 hotel reviews
Reviews in 73 cities Reviews in 73 cities
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed March 27, 2011

This is a beautiful hotel in the heart of a very pretty little town. We had great service from the staff, although I think the breakfast has been over-rated by previous reviewers. It was OK but not quite as mouth-watering as I had expected. The Sheriff's Lady insists, though, that I say how good the coffee was - easily the best she had drunk in a week of this road trip. However, the hotel really lost marks on the sleep aspects. We Europeans are used to small rooms so that isn't the issue so much as the small double beds - I think Americans would call them fullsize and only ever use them for single occupancy. May be fine for the young and frisky but the Lady and I kept getting tangled up with each other in the night at a real cost to our sleep!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Strater Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Strater Hotel

Address: 699 Main Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#3 Business Hotel in Durango
#4 Family Hotel in Durango
#5 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Strater Hotel 3.5*
Official Description (provided by the hotel):
Built in 1887, the historic Strater Hotel (Historic Hotels of America Member) is a prominent downtown Durango, Colorado landmark located two blocks north of the Durango & Silverton Narrow Gauge Railroad, one hour east of Mesa Verde National Park, and in the heart of the rugged San Juan Mountains. Experience the Old West, fine dining, shopping, and many year-round indoor and outdoor activities. The hotel is home to the world's largest collection of American Victorian Walnut Antiques, the Louis L'Amour Room (designated Literary Landmark), and three unique dining establishments including Mahogany Grille specializing in fine dining. For entertainment, unwind with daily live music at the Diamond Belle Saloon and The Office Spiritorium or take in a show at the world famous Henry Strater Theatre, home to the Durango Melodrama & Vaudeville (seasonal). For those wishing to create a memorable event consider Strater Catering & Events (weddings, group meetings, special events). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Tingo, Otel and Venere so you can book your Strater Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Strater Hotel Durango

Owners: What's your side of the story?

If you own or manage Strater Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.