We were impressed from the moment we entered the lobby to check in. The lobby is spacious and well decorated with art from the area. The clerk greeted us with a smile and had us on our way to the room in minutes. Nice room, very nice. Very comfortable bed. Luxurious shower. Large LCD TV. The location is perfect for anything a visitor wishes to do while in Durango. Shopping, restaurants, the train, and shuttle service are within a couple of minutes walk. There's even a mountain stream just a few yards away in back of the hotel. The only negative, minor, is the guest laundry room. It's not easy to find. But, it's a great place to stay.