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“Best Hotel in Town!” 5 of 5 stars
Review of DoubleTree by Hilton Durango

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DoubleTree by Hilton Durango
3.5 of 5 Hotel   |   501 Camino Del Rio, Durango, CO 81301   |  
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2X HHonors Points
Ranked #3 of 30 Hotels in Durango
GreenLeadersGold level
New Mexico
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Best Hotel in Town!”
5 of 5 stars Reviewed June 12, 2013

We really splurged to stay here for my birthday, but you only live once, right? The location was perfect - walking distance into town AND right on the Animas River Trail. We were doing a lot of walking and did take the bus up to Silverton and the Durango Silverton Narrow Gauge Railroad back to Durango - highly recommend doing it this way - 3-1/2 hrs. is a long train trip. The bus affords other views and the driver describes scenery all the way up. It only take 1-1/2 hours which gives you more time in Silverton. We also swam daily at the hotel and used the hot tub which was great. Of course I have to mention the chocolate chip cookies - they gave me 2 more on my birthday. The room was great - very roomy, nice linens, big bathroom. I asked for a refrigerator and they brought one right up at no expense - we like to keep our waters and sodas cold. Overall just a wonderful trip - the hotel certainly added to it.

Green Features: Recycled everywhere even in the small trash cans in the room.
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 19, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its nice to learn that you feel we are the best thotel in town. So glad you had a great Birthday stay with us. We'd like to welcome you back to stay with us again soon. Come and splurge again soon.
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862 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
Lyons, United States
1 review
4 of 5 stars Reviewed June 11, 2013

We often stay at this hotel while in Durango to visit our daughter who is in college there. The hotel is a bit dated, but the rooms are newly renovated and the staff is friendly. We always opt to pay a bit more to have breakfast included as it is a great breakfast.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its great to get feedback from our guests. We're pleased that you always stay at our hotel when coming to visit your daughter who attends Fort Lewis College here in Durango. We welcome you back to stay with us again when ever you are in the Durango area.
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The Woodlands, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 9, 2013

Our visit to this hotel was disappointing from the very start. Reservation was booked with full payment two months in advance. We were given a river view room as requested. However, it was in the basement across from the laundry room. On the same level as some of the hotel business offices. End of the hall, dark corner room with the curtains falling off the rod. When opening the drapes to see the river, we were inches from the path where people were walking and talking, and dogs were doing their business. There was no way we could have kept the drapes or slider open to enjoy the river while in this room.

We requested another room and were moved only because another guest had also reqested to be moved at the same time.

This hotel is over rated and over priced. As noted in another review, the rooms are are getting old and tired. Carpet was very dirty in our room.The only good thing I have to say about this hotel is the two sinks it has in the bathroom and dressing area.

I am planning another trip to Durango in the next few months and will not be staying here. Hilton needs to take better care of their Honors Members.

Room Tip: Ask for a higher level river view room
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  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It's always good to get feedback from our guests and their perspective on things. You'll be interested to learn that we are in the planning stages now for a guest room renovation in our future. We are very excited about all the changes that we are going to be making which we know will greatly enhance our guests stay with us. It takes a lot of planning and organizing to carry off a renovation of this size and we want to be sure we are covering all the bases prior to starting. We will include your comments in our planning. We were sorry to hear that you are planning another trip to Durango but that you will not be staying with us. We'd like to think you would give us another opportunity to show you a perfect stay. We'd suggest a room on the top floor overlooking the Animas River and on the north side of the hotel away from the highway.
How ever you decide, we do hope you have a good visit to Durango.
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Albuquerque
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 7, 2013

Stayed here with our 3 kids and we enjoyed the location next to the river and close to Main Street. Tourist restaurants are within walking distance. We had a lower level room in which the patio opened up to the Animas River and a pathway. The room was adequately cleaned and stocked with plenty of toiletries and towels. We were able to fit a roll away bed in this 2 queen room comfortably. We enjoyed the pool and hot tub which was open until 1100 pm.

Room Tip: Lower level rooms allow access to pathway and Animas River but these rooms also are used for those g...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its always great to get such positive feedback from our guests. We're so pleased that you had a good stay here with your three children. There is so much to do and see in the Durango area and it makes a great family vacation spot. We welcome you back to stay with us again soon.
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Texas
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 6, 2013

Lovely hotel, great location and a fabulous staff. This was a 14 day driving vacation , our first a HHONORS diamonds and in 10 stays this was the only hotel to acknowledge and upgrade us. The staff was awesome, check in folks so very very helpful.

Stay here, park your car and walk all around historic Durango! Close enough to see it all, enjoy!

Room was great, bed very comfortable and we slept well! Tasty breakfast buffet with a very well natured Omelette cook, even when it to a bit overwhelming , he was charming and you didn't mind the wait.

Loved it and will definitely make this the place to stay whenever we are in Durango!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its great to hear that you will make our hotel "the place to stay" in Durango. There is so much to do and see in our area that it makes a great vacation destination. You can't see and do everything in one trip, so we're pleased to learn you will be coming back again. We welcome you anytiime
you can come to stay with us.
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Gilbert, Arizona, United States
1 review
5 of 5 stars Reviewed June 6, 2013

The Doubletree hotel in Durango Colorado is probably the finest hotel in southern Colorado. The staff is well trained, friendly, and provide exceptional customer service. The rooms are very clean and well maintained. The restaurant provided a variety of very high quality meals at very reasonable prices and may well be the best dining experience in Durango. We will be back!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its great to learn that "you will be back". We want you to know we love it when our guests return to stay with us again and again. We welcome you back and if there is anything we can do in advance of your next stay please let us know.
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Ho-Ho-Kus, United States
1 review
5 of 5 stars Reviewed June 6, 2013

I had read some reviews that were not too glowing so I was a bit nervous when I booked this hotel. I must say I was very pleasantly surprised. The hotel was clean and the staff was incredibly attentive and nice. The location could not be better. We slept with the sliding door open to the sound of the river flowing. Very peaceful.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review, June 12, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We absolutely love getting feedback from our guests. We're pleased to learn that you were "pleasantly suprised" with our hotel. We do have a great location, we work hard to provide excellent customer service, cleanliness is vital to a good hotel, and we offer a lot of amenities to our guests. We look forward to having you stay with us again the next time your travels bring you to Durango.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Durango

Address: 501 Camino Del Rio, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Durango
#1 Business Hotel in Durango
#2 Family Hotel in Durango
#2 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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