Was given a great chocolate chip cookie upon check-in, and every morning I stopped by the lobby to get another cookie and cup of coffee before leaving.
The room are well stocked with Wolfgang Puck individual coffee packets for a quick in-room coffee. Also the rooms are well stocked with towels and washcloths, unlike some of the other hotels. The beds are very comfy as well, and who can complain about the view if you get a riverside room, each has a balcony overlooking the Animas river, with a great walking trail going both north and south of the hotel, running alongside the river. The Durango-Silverton train station is also an easy walking distance, as is all the other downtown places. It is no doubt my favorite place to stay in Durango, and I am here at least once a month. The only thing that I can think of that would make it better is an in-room microwave and refridgerator.