Over the 4th of July holiday, my family of four, my sister, and our two dogs, stayed at the Doubletree in Durango. I made the reservation for two connecting rooms, river side of the hotel. When we arrived at the hotel, we were told that we wouldn't be able to get connecting rooms until the following day. Choosing not to move rooms in 24 hours, we went to our rooms, a short distance from each other, disappointed that we couldn't share the space! We were very pleased, however, with the views of the river from our 2nd story balconies.
The hotel decor is somewhat outdated but heck, you're in the country! Lots of oak panelling, dark green, mauve colors. Front desk staff seemed proficient, a little robotic, helpful, but not warm. Same with housekeeping. Room decor was very average; nothing memorable. There was a big smudge of dirt on the one of the curtains...kinda gross. Pillows were amazing! And lots of 'em, too! No one in the family had a problem with the beds.
The restaurant experience was interesting. In the actual restaurant, the wait staff was quite bad. They seem so unhappy! But the manager is very friendly! There is so much more better food in town; so use the restaurant just for convenience. The patio bar, however, had excellent service and was a fun place to hang out. Good music played there, while we watched the bicylcists ride by on the riverwalk.
For 4th of July, we found out where the fireworks were going to be set off...right across the river, from the hotel. Its like we had front row seats! We were so excited that we would be able to sit on our balconies to watch the fireworks! But alas, there were a couple big trees in the way, so we joined the masses and layed on the grass, next to the river, to watch the display right above our heads. It was a long and beautiful fireworks display! (If you want to watch the display from your hotel balcony, get a river side room in the middle or north section of the hotel.)
For the dogs, the front desk clerk gave us doggie biscuits upon check in (and cookies for the humans!). Because of the location, there were miles of River Walk to take the dogs for exercise, etc. The only problem we encountered was when the dog barked at the housekeeper, she wouldn't clean the room, even though he was in a crate. I guess I understand, though.
What we loved best about the hotel, was its location. Its right where the 550 and 160 meet (convenient to Mesa Verde, ski resort, etc) Walk two blocks and you are in the thick of downtown Durango with all the great shops and restaurants. And again, you are right on the river. Watch the rafters and tubers go by during the summer, marvel at the chilly beauty of the river surrounded by snow...Walk, run, ride alongside.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.