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“Better price only an extra block away.” 3 of 5 stars
Review of Durango Downtown Inn

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Durango Downtown Inn
3.0 of 5 Hotel   |   800 Camino Del Rio, Durango, CO 81301   |  
Hotel amenities
Ranked #19 of 30 Hotels in Durango
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Better price only an extra block away.”
3 of 5 stars Reviewed September 5, 2013 via mobile

Great front desk staff at booking and at check-in/Check-out. Room was very clean and comfortable. Very quiet. Still a little high in price but really not bad.

Our room had a microwave/fridge but the other room did not. Check if this is important for your stay.

Only complaint is no vent in bathroom making it pretty steamy after a shower.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    34
    102
    53
    23
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 4, 2013

This room was extremely loud and for the price the bed sure wasn't worth it. We would not stay here again. There was a group of motorcycle riders below us and they fired up at the crack of dawn and kept coming and going all morning, plus the train sounded like it was coming through our room.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmeehanDurango, General Manager at Durango Downtown Inn, responded to this review, September 5, 2013
Thank you for taking the time to provide feedback about the hotel. It really does help to improve the property. We truly apologize that you did not enjoy your stay. You joined us on one of our busiest weekends of the year, the annual 4-Corner's Bike Rally. It is a time when thousands of bikers descend upon the area to enjoy the beautiful rides and events that are set up. If another visitor to the area is not aware that the event is going on I can definitely understand being overwhelmed by the noise the bikes bring. We really do apologize that it had a negative impact on your stay. We hope that you will give both Durango and the hotel another chance during a time that is not so unique, so you can enjoy the tranquility that the beautiful area has to offer. Thank you again for taking the time to submit your review. We use every review as an opportunity to get better. We look forward to seeing you again in the near future. Thank you and have a great day!

Sincerely,
Megan Meehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

The Downtown Inn is in a great location, close to all the downtown activities. Most hotels near the downtown area are historic hotels, so they're antique, old fashioned style. Even though I like that there are these types of hotels in the city, I appreciate the modern comforts. I really appreciate the staff here, they are all so helpful and nice!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salida, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 29, 2013

I booked this hotel 4 months ahead. The rate was $152 a night which I thought was expensive but wanted to be close to the Durango-Silverton train depot. When we arrived, check in was a breeze, the room was exactly what I had reserved. Plus, when I mentioned the 20% off 2 nights online ad I had seen that morning, the desk clerk reduced our rate to $87 a night for both nights! What a great surprise, more shopping money for my daughter & I!!! The room was very clean, beds super comfortable, I will stay again!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
1 review
4 of 5 stars Reviewed August 28, 2013

My wife and I stayed one night on the 23rd of August. We were greeted by a young man at the desk who was very polite and helpful. He found us the cheapest rate and also placed us on the first floor with a river view. The room was clean and appropriate for our stay. The only issue was no microwave or refrigerator in the room.
We do plan on returning next month and will use this location again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 26, 2013

We spend a great deal of time in Durango because we have family here. However, we always stay in a motel. Durango Downtown Inn used to be a Holiday Inn. It is very clean, beds are great and I like the outdoor access on the river side. The only negative is no elevator if you stay on the second floor, which we did. Applebee's is adjacent if you don't want to travel to have a meal.

Room Tip: Rooms with a river view are quieter.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmeehanDurango, General Manager at Durango Downtown Inn, responded to this review, August 27, 2013
Thank you so much for taking the time to post such kind words about our hotel! Next time you are in town please let us know a head of time and we are happy to honor any first floor requests or help get any luggage up the stairs. Thank you again and we hope to see you soon!
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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 25, 2013

We stayed in this hotel two days. No complaints on how clean the room was. The room was clean and tidy. It had all main features.
Generally speaking:
- the bathroom did not have a fan to eliminate humidity an odors;
- the front window was too large and it didn't have a curtain large enough to ensure that no one could look inside; all rooms are external to the main lobby and anyone in town could walk up and look inside.
This was the main thing that we did not like at all.
For who likes big breakfasts, consider that they provide a very poor one.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmeehanDurango, General Manager at Durango Downtown Inn, responded to this review, August 27, 2013
Thank you for taking the time to review our hotel. We really appreciate the kind words you said about the cleanliness of the hotel, we take great pride in how clean we keep the property.
As for the curtains, we have three layers of window dressing: a sheer that will allow light in but still has privacy, a black out that blocks out all light and gives complete privacy, and a short decorative curtain. I think that you may have not seen the black out curtain that would have provided the privacy you were looking for. I apologize for that. As for breakfast, we don't ever say we actually provide a breakfast, we do as a convenience offer coffee, tea, hot chocolate and oatmeal 24 hours a day for our guests. I truly do apologize for the parts of the stay that were not to your liking and hope that you will give us another chance someday soon. Thank you again for your feedback; it really helps improve our property.

Sincerely,
Megan Meehan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Durango Downtown Inn

Address: 800 Camino Del Rio, Durango, CO 81301
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 30 Hotels in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Durango Downtown Inn 3*
Number of rooms: 139
Official Description (provided by the hotel):
Located in historic downtown, Durango Downtown Inn is conveniently located just 1 block off of Historic Main Street. The hotel offers guests the convenience of easy access to shopping, dining, and galleries as well as many exciting activities. The world famous Durango Silverton Narrow Gauge Railroad is just 5 short blocks from the hotel and a very easy walk. The beautiful Animas river flows behind the hotel giving guests wonderful scenery as well as a 3 mile river walk. Our indoor pool, Jacuzzi, and fitness center are sure to help you to relax and recharge. The Applebees Neighborhood Grill and Bar offers wonderful food choices for any meal of the day. The Durango Downtown Inn is waiting to take care of your every need and we hope to see you soon. ... more   less 
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Also Known As:
Durango Downtown Hotel Durango
Holiday Inn Durango
Durango Holiday Inn

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