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“Nice hotel, great location” 4 of 5 stars
Review of Durango Downtown Inn

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Durango Downtown Inn
3.0 of 5 Hotel   |   800 Camino Del Rio, Durango, CO 81301   |  
Hotel amenities
Ranked #16 of 30 hotels in Durango
Page, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice hotel, great location”
4 of 5 stars Reviewed June 24, 2013

My husband and I decided to take a little weekend trip up to Durango to escape the desert heat and have a mini-honeymoon since we were unable to take one after our recent wedding. I called the night before to find out if rooms were available and Natasha was very helpful and accommodating over the phone. We ended up needing to bring our 2 dogs and this hotel accepted them which was a huge help in planning this last-minute trip. Our room overlooked the river, was quiet, clean and had plenty of space for us and our 2 large dogs. The bed and pillows were comfy and perfectly firm. It was so nice to be within easy walking distance of downtown and to be just a few feet from the Animas River Trail. Check-in went smooth, staff was helpful in recommending a good breakfast place (go to Carver's brewery! Great food and good prices for breakfast). We enjoyed the pool, hot tub and very much enjoyed the location. We plan to come back again this summer to see more of Durango and this is going to be our hotel of choice.

Room Tip: Choose the river side, you won't regret it! Plus it seemed like it might be a little louder bein...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2013

Stayed here for one night en-route to Denver by car. Was pleasantly surprised with the room which was large and spotlessly clean with two Queen beds and coffee/tea facilities. Nice location by the river. Durango was much more interesting than we had thought (great railway museum and good shops/restaurants in the main street) and wish we had stayed two nights to allow time for a day trip on the steam train to Silverton. Applebees restaurant on site was fine for a relaxing evening meal.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabo San Lucas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 12, 2013

This is a $85. Dollar a night hotel, not $169. which we paid because we did not have a reservation and the town was very busy. I looked up the price for a reservation a week later and cannot understand how they get big money for very, very average accommodations. We have stayed in Durango during high season twice before, once at a historic hotel in town and at a large chain also in town with better rooms and amenities at a much lower price. The rooms are small, the so-called continental breakfast consisted of energy bars or packaged oatmeal. If you want to stay in the downtown area check out other hotels. You can get more for your money. No complaints about the staff. Everyone was very nice. They get an A+. The property a C-.

Room Tip: Stay somewhere else.
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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mmeehanDurango, General Manager at Durango Downtown Inn, responded to this review, June 14, 2013
Thank you for taking the time to review our hotel. Thank you so much for the kind words about our staff. I am truly sorry that you felt that our hotel was not fairly priced. Prices are based on the market we are in and the demand for rooms. When the demand increases in the town, prices increase across the entire market. Many of our guests stay here specifically for our close proximity to local attractions and the convenience of being on the river trail. We are priced significantly lower than the other hotels that boast the same qualities. We do offer discounts for AAA and AARP members, government and military and often have sales for guests that stay multiple nights, it is always best to ask a reservation agent about any discounts.

I apologize you did not like what we provide 24 hrs a day to our guests in the lobby. We are very careful not to say that we provide a continental breakfast because we do not. The oatmeal, bars, coffee, teas and hot chocolate are an additional complimentary amenity that we provide to our guests 24 hrs a day through out the entire stay, however, we do not claim it to be a breakfast and apologize if there was a misunderstanding.

Thank you again for the feedback. We do have more affordable prices in the winter time and hope that you will reconsider visiting us again then. Thank you and safe travels!

Sincerely,
Megan Meehan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rollinsville, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 10, 2013

Hotel is conveniently located to downtown Durango. The rooms facing the river have a nice view. We appreciated that the hotel door opened right to our truck, so we could keep an eye on our mountain bikes, dirt bikes, and camp gear. However, that does allow for it to be a bit more noisy that other hotels. I could hear water from the shower when the people in the room next door where getting up and ready. You will also hear the train during the day. The pool was great for the kids and stayed open late, so they could swim after walking to main street for dinner. Breakfast was simply granola bars, oatmeal, and coffe, but again we just walked into town and ate. Overall the hotel is average, but fine for a night.

Room Tip: River front rooms have a nice view - you hear more traffic there but you are close to your car. Room...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2013

Located within walking distance of Durango's charming shopping/dining district and set directly beside the river walk, this hotel suited our needs perfectly. The room was very clean. It had fresh bedding, decor, and a nice plasma TV. The staff was friendly and helpful, and the price was right. The room was kind of small but we only stayed one night and didn't need a large space. We'd definitely stay there again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pueblo, Colorado
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2013

I have stayed in various hotels in Durango, CO but find thisone to be the most convenient. Located just two blocks from the main shopping and dining area, and very convenient for getting to the Durnagon & Silverton Railroad Station. Clean and with a polite staff, it is locted right on the river and also has an Applebee's restaurant on site which serves breakfast.

Room Tip: Ask for a room on the river side to avoid traffic noise.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 28, 2013

We stayed two nights and had some bad sleep due to the pillows. They are for small children and not adults. They are not standard pillows but very small and hard. I called the front desk requesting "regular" size pillows but they have none.
The hotel/motel is noisy as it was sold out. I will stay somewhere else next time due to the pillows which is too bad as it has pretty good coffee and within walking distance to downtown and dinner places. Riverview was good.

Room Tip: Stay on the riverside as can be very noisy facing front of hotel. Bring your own pillows for a good...
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmeehanDurango, General Manager at Durango Downtown Inn, responded to this review, May 29, 2013
Thank you for taking the time to review our hotel. The feedback you provide truly helps us improve our property. I am truly sorry that the pillows that you had were not comfortable for you. We are in the processes of purchasing different pillows, so we will have another option for guests that don't like the standard bedding. I hope that the next time you come to Durango you will give us another chance. Once again, I apologize that the pillows ruined your stay here. It seems as though you enjoyed other aspects of the hotel and we hope that this will not effect your decision to return. Thank you again for your feedback!

Sincerely,
Megan Meehan
General Manager
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Additional Information about Durango Downtown Inn

Address: 800 Camino Del Rio, Durango, CO 81301
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 30 hotels in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Durango Downtown Inn 3*
Official Description (provided by the hotel):
Located in historic downtown, Durango Downtown Inn is conveniently located just 1 block off of Historic Main Street. The hotel offers guests the convenience of easy access to shopping, dining, and galleries as well as many exciting activities. The world famous Durango Silverton Narrow Gauge Railroad is just 5 short blocks from the hotel and a very easy walk. The beautiful Animas river flows behind the hotel giving guests wonderful scenery as well as a 3 mile river walk. Our indoor pool, Jacuzzi, and fitness center are sure to help you to relax and recharge. The Applebees Neighborhood Grill and Bar offers wonderful food choices for any meal of the day. The Durango Downtown Inn is waiting to take care of your every need and we hope to see you soon. ... more   less 
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Also Known As:
Durango Downtown Hotel Durango
Holiday Inn Durango
Durango Holiday Inn

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