The staff at this hotel is wonderful. They let us check in early. The pet fee was only $10 which is cheaper than most hotels. The location is also great. Walking distance to downtown. However, the cleanliness of the rooms are horrible. Hair on the toilet seat, towels are worn, and carpet is dirty and faded. This hotel needs a lot of upgrading and renovation.

we stayed for a week over Thanksgiving and had a room facing the interior courtyard (across from the indoor pool) towards the back of the property which was perfect for access to our car and THE RIVER! this hotel backs up to the Animas River and has easy access to trails for walking/biking. we had Thanksgiving dinner at the DoubleTree which was a quick walk on the trail from Durango Downtown Inn and as it was right at dusk, we saw ~10 deer drinking water and then ran up the cliff on the other side.

1) location was perfect! you're a block from Main St and all the shops and restaurants; as well as a quick walk to the train station (we took a ride on the Polar Express). it's right off of 550 and 160 so it's almost impossible to get lost and we took day trips to Silverton (north on 550) and Four Corners/Mesa Verde (west on 160). we also drove around town a few different times to explore and it's close to 2 parks, a library, shops, restaurants, quick trip to Walmart, etc. plenty of places to eat (head to Oscar's Cafe in the little shopping center across the street for a GIANT breakfast and a taste of the local vibe).

2) we paid ~$100/night on hotels.com so it was worth the quality - i wouldn't pay full BAR for this place. it has an Applebees on site, but no free brekky; although they do offer oatmeal and coffee, i think. wifi was free, but you have to reestablish connection every 24 hrs.

3) we had 2 dbl bds with myself, my husband and 2 young boys and it was kinda tight. no biggie considering we were always out and about, but i wish we would've gotten the connecting room for sleeping as the dbl beds were TEENY! and not very comfy. very hard beds. also, the pillows were SMALL. like throw pillows on a couch. it was weird and awkward to sleep on. room was nice enough and clean. we had a fridge and a microwave which helped immensely!!! not sure if that's standard in all rooms, but it made a big difference with us.

4) maid service was prompt and thorough, but they came to our door at 830a two days in a row. no bueno. chill out. you're not a biz hotel and it was a holiday week. they did do a really good job of cleaning up the rooms and it was always refreshing to come back to :) they forgot to leave towels once, but that's no biggy. the soaps/shampoo/lotion they use are from The Body Shop and don't completely suck.

5) the AC/Heating unit was a big issue with us. there's not temp control/thermostat so you're either burning hot or freezing cold. we got up at least twice a night to turn off the heat and/or turn it back on (we had lows in the 20s when we were there). it was annoying!!!!

6) staff was really nice and helpful. that whole town had excellent customer service which did not go unnoticed :)

7) it's pet friendly!!! we didn't bring our girls (we'd definitely have had to get a connecting room if so), but it was great to see EVERYONE bringing their pets! seriously, this town has got to be the most petcentric place i've ever visited - was great!

all in all, definitely worth a stay! all my complaints are small (except the heating issue. boo on that.) and i'm really glad we stayed here. as this was our first trip to Durango and we def plan on returning, i can see ourselves staying here again for sure. we might check out the Strater or the DoubleTree to compare, but i would definitely recommend this one!

I love this hotel. It is just a hop and a skip to main street with tons of restaurants and clubs. My boyfriend and I frequent Durango as our getaway town and stay at the Durango Downtown Inn every time. Its super close to everything so walking/stumbling back to the room is easy. Its right on the rivertrail and has applebees connected to it. They'll bring late night orders straight to your room too. Also has a jacuzzi and sauna, heated indoor pool too. The staff always recognize us and continue to give us a great experiance every time we're here. Even if you just need a place to crash for the night so you can enjoy a night on the town, this is the place.

The Durango Downtown Inn's biggest asset is its location. It is on Camino Del Rio and right on the Animas River. The Animas River Trail passes by it. Durango's downtown is a few blocks away.

Other than that, my room was clean, but otherwise unspectacular. The absence of a refrigerator or a microwave was a minus.

I would have given this a 3.5 if fractional ratings were possible. Rounding up because of the location.