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“Do not stay here” 1 of 5 stars
Review of Econo Lodge Durango

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Econo Lodge Durango
2.0 of 5 Hotel   |   2002 Main Ave, Durango, CO 81301-4635   |  
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Ranked #18 of 30 Hotels in Durango
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Do not stay here”
1 of 5 stars Reviewed July 1, 2014

I called the hotel in April to book a room for 3 nights starting on 6-23-2014. When I arrived I was surprised by the run down look of the motel and when I tried to check in I was informed that they had booked me for only 1 night and were sold out for the next 2 nights. I did not accept the room for one night because I thought that the fact they sold my room to someone else and did not seem to care about there mistake they were not getting my business. If you call for reservations 2 months in advance you would think that your room will be available.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    29
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    26
    19
    18
See reviews for
25
36
11
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
gold coast
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 27, 2014

This motel is tired and old fashion - an old TV set, no refrigerator, no microwave, a very basic and unhealthy breakfast and self serve. The bed was very soft covered with creased, non ironed linens. The reception staff were not very welcoming. A car is needed to drive to town....it may have been much better to check in one of the cluster of motels a bit further away.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, June 28, 2014
We were very sorry to hear that your recent stay at our hotel did not exceed your expectations. We do offer microwaves and fridges in all of our suites and a microwave is available for all of our guests at the front desk. The sheets are washed, dried and changed daily. It would be extremely uncommon to find sheets being ironed at any economy hotel. We do offer our guest a nice continental breakfast, but do not offer or advertise a full hot plated breakfast. We do pride ourselves on being the closest hotel on the north side to downtown. We are at 20th and Main and historic downtown is between 5th and 12th on main. The city’s free trolly also picks up right across the street from the hotel, if people prefer not to drive or walk the half mile to downtown. There are only a few hotels downtown, including the General Palmer, Strater, and the Rochester hotel, all of which are upscale hotels.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Secaucus, New Jersey
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 5, 2014 via mobile

I've stayed at 3 Econolodge hotels on this trip. The one in Durango was by far the worst.

Pros
Friendly front desk staff was very helpful
Decent enough bed

Cons:
Very small room. The king sized bed occupied most of the room.
Though there was a large closet, there wasn't a light in it. To find things , you needed a flashlight.
Small bathroom with a tiny sink. There was no place for toiletries except for the window sill.
Electrical socket in bathroom was marked "No Ground"
No iron/ironing board or hair dryer
No pool
Standard rooms lack a fridge/microwave
Cable TV doesn't receive NBC or CBS.
Single Wi-Fi access point in the office provided a very weak signal and a poor connection in our room. I ended using my cell phone as a hot spot so that I could get email.
Worst breakfast of the 3 Econolodges we booked. Only hot item was the Waffle station. Other properties have had eggs, one or two meat items, and fresh fruit. The bread/bagels looked like they had been there a while, and no one ate them. The room was small and cramped, and people had to sit on bar stools at a narrow counter.

We actually decided to leave Durango a night early in part because of the motel.

We're at a Comfort Suite in Santa Fe. It's FAR superior. I'll post a separate review in a day or two.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, June 8, 2014
I am very sorry to hear that your stay was less than enjoyable. I wish that any or all of these issues would have been brought to my attention during your stay so we could have fixed them for you. We could have possibly moved you into a larger suite with a microwave and fridge as well as a large vanity. Also, hair dryers and irons are always available to our guest upon request. We do, in fact, have NBC on channel 12 and CBS on channel 13 on every television at our hotel. I do apologize for any difficulty you may have had in finding these channels. As far as breakfast we do go above and beyond the typical continental breakfast and do not advertise a “hot breakfast”. I do agree the that upper mid-scale brand Comfort Suites, with their hot breakfast, is an excellent place to stay for those seeking the additional amenities commonly found at a mid-scale hotel.

Sincerely,

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 14, 2014

Great room. Second floor. View of Main Street and mountains in the distance. Only drawback: you can hear every noise; neighbors, street sweepers at 4 am, garbage truck 6 am, traffic all night, kids (soccer tournament during our visit). Breakfast room was very small, when you enter people actually have to pivot or walk out of area to let you in.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 stars Reviewed March 23, 2014

We stayed there over spring break.Great location, great staff, clean rooms, bed's where very comfortable loved their pillows, .The kids had fun making waffles in the morning. Look forward to next year.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, March 28, 2014
We are delighted you enjoyed your stay with us! Our breakfast does far exceed a typical continental breakfast and includes- waffles, hot and cold cereal, cinnamon raisin bread, wheat toast, two kinds of bagels, milk, juice and coffee among other things. We look forward to serving you again next spring break!

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Jemez Pueblo, New Mexico, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2014

Great location, Comfortable beds, super friendly front desk folks, reasonable price. No hot water the first morning of my stay. Plenty the next morning. Traffic noise is pretty loud in the rooms. NO hair dryer, iron, coffee pot...NOTHING in the rooms. Coffee isn't bad in the breakfast room.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, March 28, 2014
Thanks for sharing your recent experience at with us. We are the closest hotel on the north side to downtown and most guests do enjoy our Simmons Beautyrest pillowtop mattresses. Hair dyers, irons and coffee makers are standard in all of our suites and for all of our guests hair dryers and irons are available upon request. We are also more than happy to brew a pot of coffee in the lobby at any time for our guests

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Worthington, Massachusetts
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 6, 2013

We stayed at the Econo Lodge in Durango Colorado a few weeks ago. Earl was at the front desk and was very helpful. The place is worn and could use some fresh paint and new carpeting, but the price is what attracted us to stay there. As long as the beds are OK, the room quiet and the shower hot, I am a happy traveler.

Room Tip: Short drive to the center of Durango
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, March 28, 2014
Thank you for taking the time to write a review. We are please you enjoyed our Simmons Beautyrest pillowtop mattresses. I am pleased to say that all of our rooms were freshly painted last year and that all of our bathrooms will be newly renovated in time for this years summer season. Again, thank you for your review.

Earl Jack
Assistant General Manager
EconoLodge - Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Durango

Address: 2002 Main Ave, Durango, CO 81301-4635
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa
Hotel Style:
Ranked #18 of 30 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Durango 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Durango Econo Lodge

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