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“Econo Lodge - Durango, Colorado” 5 of 5 stars
Review of Econo Lodge Durango

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Econo Lodge Durango
2.0 of 5 Hotel   |   2002 Main Ave, Durango, CO 81301-4635   |  
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Ranked #18 of 30 Hotels in Durango
Riverside, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Econo Lodge - Durango, Colorado”
5 of 5 stars Reviewed November 3, 2013

The service, personal assistance we received was great. Earl made our stay so much better by his friendliness and willingness to help with directions and information. His actions with helping us book the Durango to Silverton train ride made our trip easier. His personal experiences helped with our decision making on an experience we will never forget, much, much better. The room was decent in size and cleanliness but a little dated. Cost seemed to be in the average range for this area. Location was fine and the local transportation was just down the street.

Room Tip: Stayed tucked in a corner room and did not have any noise problems.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
I am so pleased to hear you enjoyed your trip on the Durango and Silverton Narrow Gauge Rail Road and your stay with us! Myself and all the staff really do strive to provide our guests with highest level of customer service. Thanks for taking the time to write a review.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    28
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    26
    19
    18
See reviews for
25
36
11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Top Contributor
75 reviews 75 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 9, 2013

Room was clean, staff was cordial, the location was close to town.
The room showed its age and needs updating. Cracks in the bathroom floor, creaky floor in front of the bath room and a very outdated thermostat and temp control.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
We do our best to provide our guest with a great stay at one of the most competitive rates in town. Our location, the closest hotel on the north side to downtown, is also very convenient for our guests.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 6, 2013

This was the least expensive place we could find in Durango, and considering that, it was very good. The rooms were clean, the breakfast basic, but good, and the service excellent. Sam at the front desk was very attentive; when I called and asked for a blow dryer, he was at our door in minutes and brought one.
Our stay was in between seasons, so the heat was not working yet, and it got a bit chilly overnight. Also, the property faces the highway, so we could hear the traffic. For me, the big drawback was that there was no pool, but I knew that beforehand.
If you are looking for a place wihout luxuries, but with the basics and friendly service, this is the place to stay.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
It is good to hear you enjoyed your stay and found Sam to be so accommodating. We do strive to provide our guests with the best possible value at a great rate. We look forward to serving you again on your next trip to Durango.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed October 5, 2013

This is a very basic motel, but more importantly, it was clean and reasonably priced. We were surprised that a light breakfast was also included... Loved the raisin toast and cream cheese! What a pleasant and friendly person Earl is! After hours on the road a welcoming smile and positive attitude is so appreciated. When we asked him to suggest a place to eat, he offered several. We chose the Texas BarBQ and were happy with the food and price. In a tourist town like Durango, it is refreshing to find a clean, inexpensive room. Only complaint....would like firmer pillows.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
So glad to hear you enjoyed your stay! All of our staff members try hard to assist our guests and be ready to offer helpful area suggestions. Again, we are pleased you found our hotel to be just what you need along the road.

Earl Jack
Assistant General Manager
EconoLodge - Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickenburg, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 26, 2013

We checked in and it was very busy. There was a sign in the room about the heat not turned on until October and the AC on from April- Oct. We set the temperature as high as it would go. It was in the 30s overnight. Both of us froze. The sink & tub drained very slow and the toilet had issues. When I complained in the morning I was told there was a sign in the room for us to ask for a space heater. (Neither my husband or I saw the sign) Apparently we could have called and gone down to the office & got a space heater. If the management knew there was a problem, they should have place a space heater in each room. The heat/cooling should depend on the weather not the calendar.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
I do apologize for your experience. You happened to stay at our hotel just days before switching the system over to heat for the winter. A phone call to the front desk and we would have been happy to bring a space heater to your room to ensure you were nice and toasty. Any time a guest has a concern please call the front desk right away. Usually, we can solve what ever the problem happens to be on the spot.

Earl Jack
Assistant General Manager
EconoLodge - Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carthage, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

Place was clean and ready...after days on the road rooms begin to look the same. This room was large so it gave us room to really stretch out. Frig...two big beds...clean bath. Earl at the desk made the difference. He acted like he really cared if we stayed there! When there was no hair dryer in the room, I called and he offered to bring one himself. I can't comment on the breakfast as we slept through it! Guess that says room was comfy!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
We are so pleased you enjoyed your recent stay!!! All our our staff really do above and beyond to make sure our guests have a comfortable stay. Thanks again for the review.

Earl Jack
Assistant General Manager
EconoLodge - Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Top Contributor
119 reviews 119 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 27, 2013

We had a great stay here with 2 adults, 2 teens and a toddler. Plenty of room and comfortable and easy access to everything. Front staff was friendly. Breakfast was better than most continental. We will definitely stay there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehjut, Manager at Econo Lodge Durango, responded to this review, November 8, 2013
We are very pleased you enjoyed your recent stay at our property. With 2 king beds and a pull out sofa, the 2 king suite is by far our most spacious room. It is truly a great value for large familes or small groups traveling together. Again thank you so much for taking time to post your review. We hope to see you again on your next visit to Durango.

Earl Jack
Assistant General Manager
EconoLodge - Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Durango

Address: 2002 Main Ave, Durango, CO 81301-4635
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa
Hotel Style:
Ranked #18 of 30 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Durango 2*
Number of rooms: 41
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Also Known As:
Durango Econo Lodge

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