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“I get the feeling some rooms have not been renovated” 3 of 5 stars
Review of Quality Inn Durango

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Quality Inn Durango
2.0 of 5 Hotel   |   2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)   |  
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Choice Privileges Points
Ranked #10 of 29 Hotels in Durango
Certificate of Excellence 2014
port
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“I get the feeling some rooms have not been renovated”
3 of 5 stars Reviewed June 29, 2014

I get the feeling some rooms have not been renovated, the room we received was not like the one in the pictures, however, all of the amenities were provided and we did get a good nights sleep. If the room had been renovated like the one in the pictures, I would have given a higher rating. The transition from the pool to the hot tub is down a flight of stairs, not difficult just inconvenient, when we removed the bubble pack cover to the hot tub, all of these little blue bubble tops were floating in the water - they need a new cover. The breakfast area and ice machine are located up a flight of steps above the check-in lobby - once again inconvenient and in need of renovation.

Room Tip: Ask for a renovated room
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
Thank you very much for taking the time to provide us feedback from your stay. We sincerely appreciate hearing from our guests, and use this information to make improvements for future guests.

Although it looks like you enjoyed many parts of your stay, there were some areas that could have been improved. We have been renovating our hotel to provide our guests with an even more comfortable, and fun experience during their stay. Part of this renovation included floors, carpeting and furniture, and heating and AC improvements! Our goal is to continue to exceed our guest’s expectations, and we will continue to make improvements in the future to help us achieve that goal.

Thank you so much for providing us with your input, and we hope that you will come again on your next visit through Durango.

Sincerely,
Brooke Henderson
& The Quality Inn Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Arizona
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 29, 2014

Overall we had a great stay and will stay here again if we are in the area! The room was very clean and comfortable. If you have kids they will enjoy writing on the chalkboard wall! The staff at the front desk was friendly and helpful. The breakfast was good.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
Thank you so very much for your review. It is always wonderful to hear when our guests have a positive experience with us, and encourages our team in all their efforts and hard work. I hope you will come visit us again, and thank you for choosing our hotel during your Durango visit.

Sincerely,
Brooke Henderson &
The Quality Inn Durango Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 23, 2014

This hotel was very nice, with great amenities, all the way down to the chalkboard that my husband and grown sons thoroughly enjoyed. The bed was comfortable and the bathroom was clean. We arrived late and left early, but enjoyed the breakfast. The young lady in charge of the breakfast was very pleasant and accommodating. We left our pillows and notified the hotel that evening and was promised that they would be mailed to us at no cost to us. The manager called to verify our information and we received the pillows today. Very nice staff!!!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
It is always a pleasure to receive positive feedback, and we thank you for taking to share your experience with us. Our entire team works hard for each one of our guests, and just love hearing when our guests are happy! We hope to see you again on your future trips to Durango. Thank you for choosing our hotel during your visit.

Until next time,
Brooke Henderson & the
Quality Inn Durango Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helena, MT
Top Contributor
77 reviews 77 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed for 7 nights and it was great. A very clean room and very friendly staff led by the delightful, helpful and super manager, Brooke. She was absolutely excellent.
The breakfast had eggs, sausage, gravy, and much, much more served by a staff who greeted every guest and also thanked them for coming. The grounds were kept almost as clean as the room. Great location for going downtown or up the mountain or visiting Fort Lewis College.
The room was very quiet.
We expect to stay there again and often.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
It is always a pleasure to receive positive feedback, and we thank you for taking to share your experience with us. Our entire team works hard for each one of our guests, and just love hearing when our guests are happy! We hope to see you again on your future trips to Durango. Thank you for choosing our hotel during your visit.

Until next time,
Brooke Henderson & the
Quality Inn Durango Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

The manager Brooke and his staff were excellent. The room was clean, the pool and hot tubs were both impeccable and clean. The breakfast was well stocked, well-organized, and tasty. Across the street is a really good pizza place, and right behind the hotel is a hike and bike path. Also, a couple blocks away (toward downtown) there's a community rec center with a great playground, open to the public and a bunch of indoor recreational activities. (Not sure if the latter are free.)

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
Thank you for taking the time to post your feedback about your experience. I am so happy to hear that you were able to enjoy your stay, and the "little extras" provided. I have shared your comments with the rest of our team, and they join me in thanking you for your kind words. Having the opportunity to share all the wonderful things Durango has to offer is one of the most enjoyable parts of our job. Thank you again for your kind words.

We hope if you are back in Durango again, you will come back and see us. Have a wonderful summer.

Sincerely,
Brooke Henderson & the
Quality Inn Durango Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

My boyfriend and I stayed at the Durange Quality Inn during a weeklong camping trip around Colorado. We were greeted with excellent service, very clean rooms, and fun ideas of what to do in Durango. We really enjoyed the brewery just a few minutes walk down the street. Great location. We were incredibly impressed with the service. After breakfast, we were invited to fill our cooler with ice before continuing on our trip. Would definitely recommend staying here!

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the rest of our team, and they join me in thanking you for your kind words. Having the opportunity to share all the wonderful things Durango has to offer is one of the most enjoyable parts of our job! Each one of us here take pride in our hotel, and the services we provide, and we are so glad you enjoyed your stay.

I hope to see you during your next Durango trip!

Sincerely,
Brooke Henderson &
The Quality Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

I spent 2 nights here. Checking in was quick . The rooms I was very impressed. Clean , attention to detail and no outside noise considering how close we are to the main street. Breakfast is great, I would say much better than continental....good eats. I would stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, July 25, 2014
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the rest of our team, and they join me in thanking you for your kind words. I am happy that you were able to take advantage of our breakfast as well. We work hard at providing fresh, healthy, and home made options for our guests. Each one of us here take pride in our hotel, and the services we provide, and we are so glad you enjoyed your stay.

I hope you will stay with us again during your next Durango trip!

Sincerely,
Brooke Henderson &
The Quality Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Durango

Address: 2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Durango 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quality Inn Durango Hotel Durango
Comfort Inn Durango
Durango Quality Inn

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