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“Price is right now - great stay again!” 4 of 5 stars
Review of Quality Inn Durango

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Quality Inn Durango
2.0 of 5 Hotel   |   2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)   |  
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Ranked #10 of 30 Hotels in Durango
Colorado
Top Contributor
153 reviews 153 reviews
71 hotel reviews
Reviews in 54 cities Reviews in 54 cities
148 helpful votes 148 helpful votes
“Price is right now - great stay again!”
4 of 5 stars Reviewed March 31, 2014

..Haven't stayed here in awhile due to summer Durango prices, but everything was up to par again. Spent one night here w/a pet. They have remodeled the "pet rooms" with wood floors, new paint, and surprise - a little chalk board on the wall for kids to write on! That was very cute.

I understand the logic for not having an carpet for the pet rooms, but it made the room a little colder. My dog didn't particularly like the floor though. I went to the local Walmart and purchased a cheap throw rug for him to sleep on. That was my only problem though.

The service was great (although the last time I stayed here, the Front Desk clerk called the room to make sure everything was fine). That did not happen this time. That was a nice touch, and at that time rated this hotel a 5.
The staff was really nice - didn't have much contact w/them though.

The breakfast was great! Always has been, and the cleark serving made sure everyone eating had everything they needed.

They did get a Trip Advisor button from me though! Don't know if that made a difference or not???

All in all, it's a good place to stay - rooms are nice and clean - just remember the rates in the summer go up a bit much for my taste (but then again, all of Durango does that!!).

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, May 16, 2014
Dear Valued Guest,

Thank you from our entire family at the Quality Inn for your wonderful review. Feedback from our guests is very important to us all, as it is truly the best way we have to measure our performance as a hotel. Our chalkboard walls, as well as breakfast food upgrades, and freshness, are just a few of the recent changes we have made to improve our guests experience. Another one of the changes would be the addition of wood floors in select pet-friendly rooms. Because of your review we have added pet beds to ensure the comfort of our future guests, and their furry friends. If you return you will have one in your room, or you can request to have a carpeted pet room if you prefer (we have both.) Thank you for your repeat business, and with your feed back, we hope to provide you with a 5 star stay on all your future visits.

Sincerely,
Brooke Henderson & the
Quality Inn Durango
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218 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Colorado Springs, Colorado, United States
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 29, 2014

We weren't disappointed by the Quality Inn at all. Convenient location, staff was friendly, room was nice although small, bed was comfy, and the continental breakfast was more than just continental. Besides the standard fruit, yogurt, instant oatmeal, and assorted carb-bomb pastries and waffles you find at any hotel, they also had biscuits and gravy and scrambled eggs one morning and scrambled eggs, hash browns, and sausage links the next. If I had to throw out any complaints, they are beyond the staff's control - the water in the sink took an oddly long time to get hot, and there were guests with a diesel truck that started it up promptly at 6:30 each morning and then let it warm up for 15-20 minutes.

Also the lady at the front desk offered us a brewery tour package for $25 that included a dinner and various free pints, but we already had coupons and didn't want to eat where the free dinner was (Durango Brewing Co.) so didn't take advantage of it even though it sounded like a great deal.

We would stay here again if we came back to Durango.

Room Tip: Rooms in the separate building in the back would be quieter since they're farther away from Main...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, May 16, 2014
Hi Rachel,

Thank you for your recent review regarding your stay with us in Durango. We love hearing about our guests experience at our hotel, and will be using your feedback to improve our property, and encourage our team. I am so happy to hear that you enjoyed our breakfast. This is something we have been working on for a while, and are proud to offer our guests fresh cracked eggs, house chopped potatoes, and many gluten free and healthy options. Although our property rooms are fully updated and remolded, the pipes are still a bit old. I am happy to be able to say that our shower heads, and hot water heaters, are being upgraded this month, and we can't wait for our guests to be able to have an even more comfortable stay after these changes are made.

Thanks again, and come back to see us soon.

Sincerely,
Brooke Henderson & the
Quality Inn Team
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Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

Pros: Friendly staff, clean rooms and really affordable rates. It is also located on Main Ave. which makes it central to downtown and the many cool things happening there. Great value!

Cons: Motel style, all doors open on the parking lot. Seems to be full of construction workers who must be working in the area. That's not a con in and of itself but they do rise early and make some noise on their exit.

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, May 16, 2014
Dear Valued Guest,

Thank you for sharing your feedback about your recent stay with us. Our guest's experience is our top priority, and your review will encourage our team, and assist in where we put our efforts in the future. It is great to hear that you enjoyed your room location. The Animas River behind us, and restaurants surrounding us, are just a few of the reasons guests love our property. I understand that you have many options when traveling to Durango, and thank you or choosing to spend the night with us. Come back and visit soon!

Sincerely,
Brooke Henderson & the
Quality Inn Team
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Alamogordo, New Mexico
1 review
4 of 5 stars Reviewed March 22, 2014 via mobile

My room was very nice the bed was excellent and breakfast was very good the location was perfect right downtown and big hot hindsight Windows overlooking the river top it off with a great friendly staff

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Manager at Quality Inn Durango, responded to this review, May 16, 2014
Dear Lynne,

Thank you for your wonderful review regarding our hotel. It is so rewarding to hear that you left happy, and encourages our team to keep working hard. We thank you for choosing our hotel, and I hope we will get the pleasure of having you again in the future.

Sincerely,
Brooke Henderson & the
Quality Inn Durango Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
2 reviews
5 of 5 stars Reviewed March 21, 2014 via mobile

The place was nice and friendly, the rooms have been up dated and I enjoyed my stay so much I'm going back again tonight for another stay as I travel back and forth from grand junction. For 6 weeks out of the year. They also make room for my big rig and I don't have to fight out her cars. They cone off my area.. Very very very happy with them..

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Guest Relations Manager at Quality Inn Durango, responded to this review, April 3, 2014
Dear Lance,
Thank you so much for the awesome review! We are very pleased that you enjoy your stay here every time you visit. We strive to have every guest feel welcomed and comfortable. In your case it makes us feel good you have a home away from home when your traveling:)
Once again thank you, we look forward to seeing your again!

Sincerely,
Caralina Borland &
Quality Inn team
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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 21, 2014

I am very pleased with our stay at Quality Inn at Durango. Our room was very clean. The bed and pillows are very comfortable. The staff at the hotel were very helpful and polite. They also have a great free breakfast. They have great prices for their rooms. Would definitely stay again if I am in Durango. Just like to say thanks to all the staff we met there on our stay if they read this.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, March 28, 2014
Dear Gerald and Rose,

Thank you from our entire family at the Quality Inn for your wonderful review. Feedback from our guests is very important to us all, as it is truly the best way we have to measure our performance as a hotel. I am glad to hear that you enjoy our property, and thank you for your business, and for your wonderful recommendation. Your chalkboard drawing has been entered into our March competition, and our staff will be selecting their favorite picture to win a free room night by the 15th of next month.

We hope to see you again soon.

Sincerely,

Brooke Henderson &
the Quality Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2014

I've stayed at this place a few times and it's very convenient for downtown and to the ski area. Great hot tubs and nice location by the little river in the back area. Good breakfast, too, and good service for sure. You can't got wrong here.....

Room Tip: in the back is more quiet
See more room tips
  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Guest Relations Manager at Quality Inn Durango, responded to this review, March 23, 2014
Dear Michael,
Thank you so much for your great review!! We are so very happy you enjoyed your stay here as well as our town. Durango has a lot to offer and a number of fun things to do!
It is always wonderful to hear from our guests with positive feedback. We strive to make everyone feel at home here with us at the Quality Inn.

Once again thank you michael, and we look forward to having you visit us again

Sincerely,
Caralina Borland &
Quality Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Durango

Address: 2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Durango
#5 Business Hotel in Durango
#6 Family Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Durango 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quality Inn Durango Hotel Durango
Comfort Inn Durango
Durango Quality Inn

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