My family booked tickets on the polar express train. With purchased a room at this hotel through a package deal from a travel agent. Upon check-in the staff was friendly, it seemed courteous. The room, however, was a bit outdated and had an interesting odor to it. The odor was a bit musty, and just old smelling. Then there was the heater, which was situated in the very back corner of the room right next to the bathroom. We had to turn the heater up to about 78° for the rest of the room to receive any heat at all. And you would think that because the heater was right next to the bathroom, the bathroom would receive eat. But it was just the opposite, the bathroom was ice cold. I'm not one much for fancy hotels, but this hotel could use a little bit of work. They did offer free continental breakfast each morning which would have been a plus, if the food was halfway edible. It was pretty bad. There's not one thing that sticks out in my mind that they need to work on, more than any other, but if you have a little bit of extra funds I would recommend staying somewhere different.
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- Also Known As:
- Quality Inn Durango Hotel Durango
- Comfort Inn Durango
- Durango Quality Inn