We had a wonderful stay at the Quality Inn in Durango thanks to a very friendly and helpful young lady on their staff Caralina B. You could tell right away that our stay there was important to her. We already had our reservation for Sunday night and had planned to camp out Saturday night until we were rained out north of Silverton. Fortunately, they still had a room for us that night and we ended up spending two magnificent evenings there. That aside, the room was very clean and comfortable as were the pool and hot tubs. Both mornings Caralina had an incredible breakfast prepared, set up and ready to go. Caralina also resolved a fan noise issue we had that first morning - THANK YOU for addressing that immediately by the way Caralina!!! You're fortunate to have such a person on your staff Quality Inn!!! Love the location - right down by the Animas River - but the people either make or break the stay. Thanks again!
Rooms on the east side are down by the Animas River and the pool/hot tubs, away from main street noi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you from our entire family at the Quality Inn for your gracious review. We are glad you were able to take advantage of all our beautiful property has to offer, and enjoy all the small details we work so hard to give our guests everyday! Reviews like yours make all the hard work and dedication to customer service worth it. Not to mention the encouragement it gives the entire staff, because at the end of the day having a satisfied and happy customer is the reason we do what we do.
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Again thank you so much you are truly appreciated, and we look forward to your next visit at the Quality Inn Durango!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.