We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Good Staff” 4 of 5 stars
Review of Quality Inn Durango

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Quality Inn Durango to your Saves list
Quality Inn Durango
2.0 of 5 Hotel   |   2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #8 of 30 Hotels in Durango
Texas
Top Contributor
94 reviews 94 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
“Very Good Staff”
4 of 5 stars Reviewed April 21, 2012

Had a good one night stay while on a bike ride through Colorado. Our TV did not work in our room and the manager on duty went out of his way to deliver a new one in working order to our room. There is a full blown laundrymat within walking distance and directly across from that a great little brew pub with cold beer to enjoy while you wash your clothes. Rooms were clean and well stocked. The hotel is showing some age, but you can see that the staff is working hard to keep it maintained.

On a bad note: (Not Hotel) If you have trouble with your motorcycle while in town, do not bother to go to "Handlebar Motorsports". I had a wheel bearing going out on me and needed their help. The service manager diagnosed the problem as a very expensive U-joint issue without even looking at my bike. I would not let them change the oil in my lawnmower.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, General Manager at Quality Inn Durango, responded to this review, April 23, 2012
Thank you so much for your feedback. We are glad to hear your needs were taken care of and you were able to enjoy some of the amenities near our hotel! We are working to keep our building maintained. Next time you come through the Durango area please check us out again. (P.S. Sorry to hear about the bike shop!)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

229 reviews from our community

Traveler rating
    82
    92
    39
    9
    7
See reviews for
60
83
23
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Philly
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 17, 2012

We rolled the dice on tr@v&locity and got the Quality Inn.

The front desk staff was excellent, and took time to help me plan out my micro brewery bar tour and hikes in the area. The free breakfast was nicer than I expected. It was staffed and had some hot choices. The king room had a comfortable bed and decent micro fridge and tv. I will say that the king rooms are on the small side, but they were nice enough and clean. The bathrooms looked remodeled.

The one downside is that if you want to go out downtown it is far to walk. There is the free trolley in season that is handy, plus bus stops close by. Unfortunately two of the micro brews close super early (8:30?!) so keep that in mind.

Room Tip: King rooms were a bit small but nice.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, General Manager at Quality Inn Durango, responded to this review, April 23, 2012
Thank you so much for your feedback. The front desk is very knowledgeable about many of the "things to do" here in Durango. For such a small community Durango has 4 microbreweries. Sorry to hear they don't stay open past 8:30PM. We have also upgraded our breakfast and make our own sausage gravy!

We will take your feedback seriously and hope your next stay with us will be as pleasant as this one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Top Contributor
158 reviews 158 reviews
74 hotel reviews
Reviews in 54 cities Reviews in 54 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed March 20, 2012

..as previously mentioned, I stay in Durango a lot, and stay here a lot. "If it's not broken, don't fix it". I always have a good experience here at the Quality Inn. The breakfast is great - lots to choose from. The beds are exceptionally comfortable.

I was upgraded from a Queen single to a double-queen last time. The room was larger, and all was well. I was very impressed with getting a call from the Front Desk about an hour after I checked in to ask if my room was okay. Keep that up !!! That is great PR and Customer Service.

Again, never a problem - Recommend it highly...

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, April 10, 2012
Thank you so much for your kind words, they are greatly appreciated. Your comments are always used constructively and thank you for pointing out specific things we do here at the Quality Inn. We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2012

The room was everything I wanted. Extremely clean,(chemicals a bit strong),very nice flat screen TV,(even a remote with large numbers) microwave, refrigerator, very functional shower, king bed that was very comfortable, along with several small pillows, which I happen to prefer. There was a lot of space for luggage and for hanging clothes. The room could be made very dark, for great sleeping. The heating/AC unit was located in such a spot that the air was not blowing directly on me and the temperature was very constant(not hot one minute and cold the next).
The breakfast was way above average, even biscuits and gravy, and an otherwise fine selection. The breakfast room had complimentary copies of the daily Wall Street Journal.
I have stayed in motels and hotels all over the world, and I have never found a staff more friendly and accommodating. When asked about places to eat, I was shown various menus and given discount coupons for some of the restaurants.
During my stay, I had car problems and was going to have to put the car in a repair shop. When the manager was made aware of this, she volunteered to have someone pick me up at the repair shop and bring me back to the hotel and also to return me to the shop. If necessary, she would have extended the check out time, to accommodate me during the time it took to repair my vehicle. To me, this was "above and beyond" from a service standpoint.
I have stayed at this motel on many occasions and will certainly do so any time I'm in the Durango area.

Room Tip: If one would desire a more quiet room, they could probably request one farther away from the main st...
See more room tips
  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, January 30, 2012
Thank you for taking the time to write a review about our motel. We are constantly trying to keep everything up to date here at the Quality Inn. It is such an encouragement to our staff when they hear how a guest’s time with us was made more enjoyable. Glad to hear that we will be seeing you in the future, have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2012

Stayed here in Nov 2011 after long drive from Santa Fe via Chaco canyone. Booked at the last minute half an hour out of Durango. Staff great, room clean and comfortable. Used the spa - had to open outside door as chemicals a bit strong. Friend traveling with used the pass to the gym around the corner which was handy. Breakfast fine. No complaints at all.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, January 30, 2012
Good to hear that you had a safe trip into Durango and that your stay was pleasant. We are glad to hear that the Rec Center passes came in handy for you and your friend. There are many things in the Durango area that you can enjoy and we hope to have you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delta, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2011

Above all else, what stands out at this hotel is its very friendly and helpful staff. Although it is always challenging traveling with a large family, both the front desk reception and the rest of the staff made sure we felt welcomed and had everything we needed.

The rooms were very clean and had an updated-feel to them. The beds were comfortable and the fold-out bed we had requested in our reservation months before was in the room when we arrived. Even in September, our kids has a great time swimming in their heated pool which overlooks the beautiful Animas River.

The complimentary breakfast was the cherry on top of a great stay. Although we were running a bit late the first morning, the breakfast staff was extremely gracious and friendly and even stayed late to make us all "made to order" breakfasts.

Overall, I would recommend this hotel to anyone.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, December 30, 2011
We are so glad you enjoyed your stay! We love hearing how different guests find something new to enjoy about our hotel. Thanks for letting us know about your stay, it means so much to us that you had a restful time. As always our staff was glad to have you folks with us and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scottsdale,az
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 11, 2011

The Quality Inn in Durango was a pleasant surprise. The front desk people were friendly and helpful and even called right after we checked in to see how we liked the room. The rooms were spotless, the breakfast good and our overall stay was enjoyable.

Room Tip: There are two buildings. Ask for the second building which is further away from Main Avenue, which...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityM1, Front Office Manager at Quality Inn Durango, responded to this review, December 30, 2011
We are so glad to hear that your stay was good! Our staff here at the Quality Inn always calls to make sure you are satisfied and everything is ok with your room. We are glad you had chosen to stay with us, and hope you will see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quality Inn Durango? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Durango

Address: 2930 North Main Avenue, Durango, CO 81301 (Formerly Comfort Inn)
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Durango
#7 Family Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Durango 2*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, getaroom.com, Choice Hotels, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn Durango reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Durango Hotel Durango
Comfort Inn Durango
Durango Quality Inn

Owners: What's your side of the story?

If you own or manage Quality Inn Durango, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.