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“Outstanding accommodations, friendly staff, GREAT breakfast! Clean rooms!” 5 of 5 stars
Review of BEST WESTERN PLUS Rio Grande Inn

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BEST WESTERN PLUS Rio Grande Inn
2.5 of 5 Hotel   |   400 E Second Ave, Durango, CO 81301   |  
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Ranked #4 of 30 hotels in Durango
Prescott, Arizona, USA
1 review
1 helpful vote 1 helpful vote
“Outstanding accommodations, friendly staff, GREAT breakfast! Clean rooms!”
5 of 5 stars Reviewed February 28, 2011

BW Rio Grande offered us a group discount. Motel is walking distance to local shops and especially the Durango & Silverton Railroad excursion trip. I loved the self-serve breakfast (especially the sausage gravy on biscuits) - good way to start the day. In-room jacuzzi was perfect after a long day of playing tourist. Good lighting in rooms (I don't like dark rooms). Quiet. Staff very polite, helpful, and friendly. Motel not crowded at this time of year (Feb). Since a less-than-positive comment seems to be requisite in these reviews, here's mine: the bathroom fans need to be more powerful. I had a very enjoyable three-night visit.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Buena Vista, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2011

The General Manager of the hotel was quick to respond to repair an equipment malfunction, and then followed up that everything was satisfactory. Great Service.

  • Stayed February 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buena Vista, Colorado
1 review
5 of 5 stars Reviewed February 25, 2011

Great facilities and staff. The pool and hot tub are relaxing. Included breakfast election is great with waffles, fruit, eggs and pastries. Comfortable rooms with safe, microwave and refrigerator. After skiing a long day, the bed was heaven. Convenient parking and you are within walking distance to best restaurants in town.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mason, MI, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2011

From the view of a mountain through our window, to the delightful and friendly staff, I couldn't have asked for a better place to stay during our week in Durango. The hotel is nestled at the edge of town, right around the corner from the Durango-Silverton Railroad and within easy walking distance to the downtown strip, where shops and restaurants abound. We took advantage of the indoor pool, the complimentary breakfasts and cocktail hours. We also appreciated the convenience of the in-room refrigerator and microwave. We will definintely be back!!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niwot, Colorado
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed February 16, 2011

I have just returned from another great stay at the Best Western Rio Grande! My family and I travel to Durango about 4 to 5 times a year to visit family. We used to stay other places, now we only stay at BW Rio Grande. I think I may be on my 10th or 12th stay at the Rio Grande. The rooms are always very clean, and the service is wonderful. Every single employee at the Rio Grande is welcoming and helpful. The location of the Rio Grande can't be beat! One of our favorite things to do is walk around historic, downtown Durango and the Rio Grande is right there! Just two blocks walk, and you are shopping, sightseeing, dining, etc. It is all there. The train station is super close, so you don't have to mess with finding parking if you are taking the train. I LOVE the breakfast that is included. Biscuits and gravy, toast, donuts, cereal, a waffle station, hard boiled eggs, fresh fruit, you name it. Fresh coffee and juice, too. Not a muffin and coffee quickie breakfast, a real breakfast! There is also a nightly happy hour where adults get two free drinks. I LOVE sitting by the indoor pool watching my kids swim, and sipping on my drink. Couldn't be better!! The free wi-fi is also mandatory for me. All in all, this place is the best deal in Durango, and the service makes it all the better!!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, NM
1 review
1 of 5 stars Reviewed February 12, 2011

I checked into this hotel last month and had to check out after a couple of hours due to an emergency. I was informed by the desk girl that the manager was reasonable and understanding and would reimburse me the $159 I had just paid minus a cleaning charge (even though I had not even used the bed or bathroom.) I was not reimbursed anything not to mention the room was NOT worth $159 AT ALL and was even accidentally charged $30 too much on my credit card. Try a different hotel if you visit Durango.

  • Stayed January 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jefeferson,TX
1 review
5 of 5 stars Reviewed January 28, 2011

Our family cannot say enough wonderful things about our stay at the Rio Grande. Every aspect of the time in the hotel was excellent. The staff was outstanding, rooms were perfect for a winter adventure, and the location allowed us to travel in several directions by car and also walk to several fun events in Durango. Our only problem was that time did not permit us to stay longer.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Also Known As:
Best Western Plus Rio Grande Hotel
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Address: 400 E Second Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Durango
#3 Family Hotel in Durango
#6 Business Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
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