We stayed here for a family trip to Durango. We were a little early for our arrival and the front desk staff ( Michael ) made it possible to get a room so that we could check-in, change and get to our river rafting trip on time. Every time I needed something, the front desk staff was really friendly and helpful!
We had room 234 on the 2nd floor facing the parking lot and train area. We saw a deer from our room that was eating grasses in the parking lot. It was a little noisy from the people above us when they were walking around at 5:30am and someone talking loudly at 2:45am. The outside noise was never heard, just thin walls. The room was on the small side and while we had a roll-away bed, it wouldn't fit next to the other beds like it did in other hotels we stayed at on this trip. It was clean and efficient with comfortable beds, everything we needed, but a little pricey.
The Happy Hour was a nice touch. It was from 5:30-7:00 or 7:30pm. When you check-in, they give you a little orange paper showing how many drinks you get for your stay ( 2 drinks per day, per person ) We had 4 adults and were given 2 of the papers but that was ok since 2 of the adults don't drink. But I'm not sure if you could get more of the papers if you had more than 2 that wanted to partake in the Happy Hour. There was a full "well" bar plus 2 local beers on tap ( nice ones ). I assume they had other beers plus wines too, but didn't have any of those. If you wanted more than the 2 drinks pp, additional ones were $2. Nice touch again. There were also snacks that included pretzels, snack mix and chips/salsa.
The breakfast was just ok. But I'm not a big breakfast eater so I'm not the best judge. I tried to make a breakfast burrito, but took one bite and that was enough. I stuck with the yogurt ( in a bowl, not individual ones). The bananas they offered were dark yellow with lots of brown spots...WAY too ripe for me! They also had apples and oranges. The hot foods were eggs, sausage patties, waffle station, oatmeal and biscuits and gravy. They had a bread station that had English muffins and mini bagels, donuts and mini muffins. The juices were OJ, apple juice and cranberry juice. My family didn't seem to think it was great, but adequate to fill up before our train ride.
The location is great for the train ( which saves you the parking fees for the train station ). It is a short walk from the hotel. It is also close enough to walk to the Historic Downtown area. Cute little town! We ate at the Mahogany Grille at the historic Strater Hotel and it was very nice! We also walked to the Steamworks Brewery where there was a nice selection of their craft beers. We were given "coupons" at the hotel's "Happy Hour" for a free pint of beer at Steamworks. There are other coupons at the "Happy Hour" that are nice as well!
Overall, I would recommend this place, mostly for it's location, friendly staff and Happy Hour.. We did not use the pool so I can't comment on that. We were able to borrow pool towels to take on our river rafting trip, though.
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- Also Known As:
- Best Western Plus Rio Grande Hotel Durango
- Best Western Durango
- Durango Best Western