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“Hidden Gem” 4 of 5 stars
Review of BEST WESTERN PLUS Rio Grande Inn

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BEST WESTERN PLUS Rio Grande Inn
2.5 of 5 Hotel   |   400 E Second Ave, Durango, CO 81301   |  
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1,000 bonus reward points
Ranked #6 of 30 Hotels in Durango
Certificate of Excellence
Westminster, United States
1 review
“Hidden Gem”
4 of 5 stars Reviewed March 28, 2014

A surprisingly quiet hotel tucked behind the Durango-Silverton train station. Within walking distance to everything on Main St. and not far from local public transportation stops. Quiet room, even though a main highway is nearby. A great location and friendly, helpful staff. Would stay here again.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, April 1, 2014
Thank you so much for taking the time to review our hotel. We do have a great location, close to town but away from all the noise and activity on Main Avenue. We are happy that you enjoyed our hotel and all that it has to offer. We appreciate your positive feedback and your business.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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553 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Moab, United States
1 review
5 of 5 stars Reviewed March 25, 2014

This was our anniversary trip and the manager plus the rest of the staff made this one of the more relaxing visits we've had in some time. Staff is very friendly and attentive. This a must stay location. Great morning breakfast and the evening cocktails were a real bonus. The pool and spa are more for the family's enjoyment. The small patios were really a plus for us. It is walking distance to everything downtown, so you can leave you car and not have to worry about a thing. You would be amiss not to give the Best Western Plus Rio Grande Inn serious consideration for any Durango stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, March 28, 2014
Thank you so much for the wonderful review. We are all so happy that you enjoyed your anniversary and hope to see you again next year when that special day rolls around. We appreciate the kind words and the support you gave us in this review. Have a great year!

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

Basic, comfortable, all amenities, clean & great value in an ideal location to get to Purgatory for a great ski day or just flop in town and walk 2 blocks to charming downtown that includes shopping, good food, healthy food choices too, & fun breweries.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, March 24, 2014
Thank you so much for the great review. We are so happy that you decided to stay in town with us. There are so many options in town for entertainment and dining and the ski resort is only a 30 minute drive from the hotel. We hope that you come back and stay with us again when you are in the Durango area. We appreciate the positive feedback and your business.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, United States
1 review
5 of 5 stars Reviewed March 15, 2014

Family stayed in a Suite and really enjoyed the Best Western Rio Grande. The room was excellent, breakfast was fresh, the pool design in a centralized atrium was very cool. You can't beat the location of this hotel to historic downtown Durango. Reastaurants and shops are an easy wasy walk away.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, March 17, 2014
Thank you for the great review. We are so happy that your family enjoyed the pool and the hotel amenities. We do have a great location for all that Durango has to offer. We are right downtown-no busy streets to cross and you can park in our lot and wander around at your leisure without having to feed a parking meter. We all hope that you will come back and stay with us again someday soon.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durango, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

Nice lipstick job. worn out electrical, staff doesn't respond or care. Average hotel breakfast. Requested safety items to be repaired, ignored by staff. Pay your life insurance before staying at this fire hazard. I stay at Holiday Inn when in Durango

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulfport, Mississippi
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 10, 2014

Hotel was older but in the process of upgrades. Staff was great and hotel was centrally located to downtown, within walking distance of EVERYTHING. Breakfast and happy hour were great. Hotel was very clean, and additional amenities were great.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, March 17, 2014
Thank you so much for the great review. We appreciate your taking the time to go online to review our property. It really means a great deal to all of us. We are in the process of updating our breakfast area, room vanities, adding a fitness room and updating our guest laundry area. We have added new carpeting, a new roof, and new lobby and common area furniture. We have a great convenient location, a wonderful caring staff and great amenities. Thank you for the acknowledgment. We appreciate your feedback.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, United States
1 review
5 of 5 stars Reviewed March 5, 2014

Location, service, and atmosphere were all excellent. In the middle of town with very little traffic noise. Proximity to shopping and dining is a short walk away. The view from the window was amazing. An excellent evening getaway.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, March 10, 2014
Thanks for staying with us. We do have a great property with a great location. We are happy that you were able to enjoy the view and hope that you had a relaxing getaway. We appreciate your review. Enjoy the spring!

Mary Kay Dobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Durango
#3 Family Hotel in Durango
#5 Business Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western

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