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“Great Value” 4 of 5 stars
Review of BEST WESTERN PLUS Rio Grande Inn

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BEST WESTERN PLUS Rio Grande Inn
2.5 of 5 Hotel   |   400 E Second Ave, Durango, CO 81301   |  
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Ranked #5 of 30 hotels in Durango
Fort Wayne, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Great Value”
4 of 5 stars Reviewed January 27, 2014

After trying two brand new hotel chains in the area, we found this hotel and wish we had stayed here from the start. Great location - short walk to town, shops, and to wonderful and quaint movie theatre. Still renovating, the sheets and pillows were far superior to one of the new chains. Incredible breakfast and cocktail hour included. Friendly and professional staff ..best value of our trip!!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, January 28, 2014
Thank you so much for the wonderful review. We so appreciate the positive feedback and are pleased that we were your #1 hotel for your vacation. We do have a great hotel and a great staff. We are doing some off season renovations to make it even better! We hope that you will come back and stay with us again someday soon.

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 10, 2014

The Best Western PLUS Rio Grande Inn, Durango, CO is a very nice place to stay. It is within walking distance of the D&RG Narrow Gauge Train Depot and several downtown restaurants and attractions. In the evening you can enjoy two free drinks and appetizers with a very friendly staff. In the morning, enjoy a very good and filling breakfast. There is an indoor pool and whirlpool area.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, January 12, 2014
Thank you again for the great review. We appreciate your taking the time to review our hotel on this site. We do have a great location and offer great amenities to our guests. We all hope that you enjoyed your time in Durango and hope that you will consider staying with us again.

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
1 review
5 of 5 stars Reviewed January 6, 2014

The location is within walking distance to downtown Durango. The pool and hot tub are great and the breakfast is fantastic! The check-in staff is friendly and helpful. Parking could be a little better.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, January 9, 2014
Thank you for taking the time to review our property. We are so happy that you had a great time with us. I do apologize for the parking, I am not sure when you stayed but we do try and monitor it and keep non guests out of our lot. We all hope that you return and wish you all the best in the New Year.

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Coast
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2014

Our son lives in Durango, we stayed at the B/W Rio Grande last visit and will be staying again on our next visit in a few weeks. The location is convenient to all attractions and walking distance, for the non skiers, to the shops and fine restaurants, our favorite Ken and Sue's ! Driving distance to Purgatory at Durango Mountain Resort is a convenient, direct drive. The staff from the front desk, Breakfast and maintenance is always friendly, greeting with a hello! The rooms are "roomy" and clean. Laundry services are "free", which is a pleasure with heavy winter clothing. The Managers Reception or a dip into the hot tub, is a nice way to unwind after a day of skiing along ! My two favorite things in Durango, My son and the B/W Rio Grande !

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, January 9, 2014
Thank you so much for the wonderful review. We are all so pleased that you enjoyed your stay with us and that you plan to return. We do offer a great product and a great value! Breakfast, drinks, pool & hot tub! Perfect for those tired bones after skiing. We appreciate the positive feedback and all hope that you have a great 2014!

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, AZ
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 2, 2014

This Best Western hotel is conveniently located within walking distance of a lot of restaurants and shopping in downtown Durango and in reasonable driving distance from Purgatory Ski Resort. It also had nice amenities like a fridge in the room, a small balcony, an in-room coffee maker, and free extras like a sewing kit and makeup towel. The included breakfast is hearty and includes lots of hot and cold selections. Our group was also impressed with the free happy hour each evening from 5:30-7:30. The bartender was courteous and knowledgeable. All these things made our stay and will make YOUR stay a great one too!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, January 5, 2014
Thank you so much for the wonderful review. We are all so happy that you enjoyed your stay with us and took the time to write a review on this site. It means a lot to all of us that you acknowledge our hotel and staff on a national forum. We so appreciate the business and hope that you will return and see us again someday soon.

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria la
1 review
5 of 5 stars Reviewed December 29, 2013

This hotel was the nicest hotels. When checking in on our way to paonia the front desk was so nice and helpful. Then when we came back through they did not have the same rate room avaiable but gave us the upgraded room for the same price as the one we were in on the way to paonia. They also call to check on your once you get settled in to make sure everything is to your liking. I am a little of a germ freak and this room was spotless. Location was the best easy walk to anything in town. Defiantly would tell anyone to stay here

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, December 30, 2013
Thank you very much for the wonderful review. We do have a great housekeeping staff that does pride itself on the cleanliness of the hotel. We are in the process of updating the rooms with new carpeting and tub surrounds so it will be even better if you come and visit us again. We all wish you the best in the New Year.

Mary Kay Dobson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vail, United States
1 review
5 of 5 stars Reviewed December 28, 2013

We stayed at the Rio Grande Inn over Christmas 2013 while skiing Purgatory. The room was clean, the pool and hot tub outstanding and the included breakfast and Happy Hour drinks were excellent. The location of the hotel is perfect for the non-skier who can walk the town and shops. Great staff and good value for the money. We would definitely return.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review, December 30, 2013
What a great review. We are very happy that you had a pleasant stay at our hotel. We do offer a great product with a convenient location. I am blessed with a wonderful staff and an owner that truly cares about his hotel. We wish you all the best this holiday season. Again, thanks so much for the nice review.

Mary Kay Dobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Durango
#3 Family Hotel in Durango
#5 Business Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western

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