We stayed here for a single night in October as we had missed our flight home and had to reschedule for the next day. (It might be a small place, but don’t underestimate how long it takes to drive to the airport!!).
The reception staff were welcoming, friendly and professional. We were placed in a room at the back of the property that overlooked the carpark, but we were happy with this selection – as we didn’t want a room in the inner circle of the property that opened into the courtyard surrounding the pool.
The Hotel is spacious and actually looks like a hotel not a motel (and as a previous reviewer has mentioned – it does resemble a ski lodge), it is conveniently located a short walk away from the Durango-Silverton train station and provides a perfect base for wandering around the towns centre.
The breakfast was an open buffet with a great selection of hot and continental options and the room price also included two free drinks at the bar in the afternoon, which is a great way to get everyone in the bar area, chatting and making friends.
Having spent the week (prior to missing our flight) at another Best Western down the road (for roughly the same price) we couldn’t believe the difference in the service, professionalism and value for money between the two establishments.
If we return to Durango, we will definitely stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 28, 2012
Thank you so much for the great review. We are indeed a hotel, not a motel. We do pride ourselves on our customer service and do go out of our way to make the guests as comfortable as possible. We all hope that you were able to take advantage of the amenities that the hotel has to offer along with a great continental breakfast and complimentary evening cocktails. We do have a great indoor pool and hot tub and the best part is the location. Right downtown within walking distance to shops, restaurants and the train.
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Please come stay with us again if you are in the Durango area.
Have a great holiday and again thanks for taking the time to review our property!
Mary Kay Dobson
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.