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“Hotel” 4 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
2.5 of 5 Motel   |   3255 North Main Ave., Durango, CO 81301   |  
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Ranked #11 of 29 Hotels in Durango
Certificate of Excellence
1 review
“Hotel”
4 of 5 stars Reviewed August 27, 2014

Very nice and helpful staff. Gave us a map of where we were and where to go and recommended restaurants. Told us where to catch the free trolley and when it ran, as this hotel is a little far from the old historic part of town. Room was clean and well stocked and the breakfast wasn't too bad. It was a bit pricey for being that far from town, but it was easy to get around with a car or the trolley.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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299 reviews from our community

Traveler rating
    98
    125
    50
    14
    12
See reviews for
113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
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English first
Tucson, Arizona
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 25, 2014

A nice place to stay for one or more nights visiting the area. right on the main drag, but noisy enough to bother sleep; close attractions, a lot of restaurants, fast food places Why can't I be succinct & use less than 200 characters?

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglass, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

We thoroughly enjoyed our three-night stay at Best Western Mountain Shadows in Durango. The staff was wonderful, and even returned a credit card to me that I had dropped in the parking lot! The breakfasts were good and the guest laundry facilities were excellent. We would definitely stay at this hotel again and would recommend it to anyone going to Durango.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado springs, United States
1 review
4 of 5 stars Reviewed August 20, 2014

I stayed here while bringing my son to college at Fort Lewis. The staff was very helpful and gave great recommendations on restaurants. Breakfast was great. If I had a complaint it would be that the internet was slower than I would have liked and did cut out several times. I did have to leave a day early due to my child getting sick and they gave me no hassles at all. I appreciated that.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 18, 2014

We chose this hotel over the one on the west of Durango due to price. It was a few miles north of US160, which is what we were traveling, but the short detour off of the road was well worth it. Parking is a little tight, space is at a premium and many drivers had difficulty centering their cars/trucks in the spaces. This made loading and unloading difficult, but doable. The room was great, and was very comfortable. There is a grocery store just down the street as well as easy access to gas facilities. Great Hotel!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soldotna, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

Our trip to Durango was great!!!! The Hotel was perfect. The staff is genuine, helpful,and friendly. They room was very nice clean and modern. The breakfast was a nice variery for everyones taste buds young and old.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma, Arizona
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 12, 2014

We stayed recently for 3 nights at this hotel while visiting Durango, and found it to be a very pleasant experience. The rooms were spacious, the beds were comfortable, and they were very clean. In addition to that, we heard no external noises while we were there, which is almost non-existent in ANY hotel.

In addition to the enjoyable rooms, the staff was very friendly and helpful, and they would have cookies and infused water by the front desk in the afternoon (nice touch!). What was billed as a "Continental Breakfast" was really a full and complete selection of breakfast items, including 2 different types of coffee. Very enjoyable stay!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Durango
#7 Business Hotel in Durango
#7 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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