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“Two-bedroom suite- great for families” 4 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
2.5 of 5 Motel   |   3255 North Main Ave., Durango, CO 81301   |  
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Ranked #11 of 30 Hotels in Durango
Certificate of Excellence
Pearl City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Two-bedroom suite- great for families”
4 of 5 stars Reviewed July 9, 2014

We stayed for two nights while we visited Mesa Verde National Park and the Four Corners. I liked the hotel a lot. The room was spacious with two bedrooms, so my daughter could have her own room. Each bedroom contained a super comfortable queen bed, a large armoire with lots of storage space, and a nice-sized flat screen tv. There was a separate living room with a dining table and a refrigerator and microwave as well. The hot breakfast was really good- scrambled eggs, bacon, a waffle bar, hot and cold cereal, yogurt, juices, and coffee. I thought it was an outstanding breakfast compared to some of the other hotel's free breakfasts. My daughter enjoyed the pool and hot tub, which is under a clear dome, so at least you get some sun. The housekeeping did a fine job. All in all, a great value for the price paid.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Phoenix, Arizona
Level Contributor
204 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed July 6, 2014

A two-night stay so we could ride the D&S train. Pleased with the property; BW's are most often consistent, clean and quiet. Breakfast was a good value and I enjoyed the fresh fruit toppings for the waffles. Lots of others must of had the same idea as the breakfast area was very crowded.
Off-street, safe parking right outside the room, but the lot was a bit tight. And there was quite a crowd of Harley Riders in town at this hotel these nights. BW has a discount program through Harley Davidson. They were running up the Million Dollar Highway the next day. With one noticeable objection, who revved his engine and cranked his music quite late, they were all pleasure to share the lot with.
The hot breakfast the morning of the train ride, worked well for us despite the crowded eating area and it was truly a delight to come back after the train trip and have the night's accommodations taken care of.
After dinner the second evening, we enjoyed the Animas River Walk downtown.
I would recommend this hotel.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Surprise, Arizona
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

We selected and stayed at this motel based on earlier traveler TA reviews, but were underwhelmed. There isn't any question the front desk staff is friendly and accommodating, but almost excessively when chatting with a guest while other guests are queued to check in. Our room was quiet and clean, but I had to move the desk table in order to close the drapes so passers by couldn't see in. Also, there wasn't a comfortable sitting chair, only a desk chair. Lastly, the bedside table lamps weren't suitable for bed time book reading and parking spaces are narrow. The location away from downtown was a plus. Breakfast is above average and coffee is excellent.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

This is a great value for Durango. Clean rooms, emasculate hot tub and pool. Cross Main street on 32nd Street to pick up riverwalk trail to downtown (1.8 miles). Can hike 8 miles of mountain trails right behind hotel, so don't have to move car. Walk to Zia's Mexican or to an awesome pizza just a couple blocks down. Also can ride free trolley to Main St Durango. Really nice and happy hotel staff. Would recommend this hotel.

Stayed July 2014, traveled with family
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Rochester, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

My wife and I were in Durango to ride the D&S railroad with 2 granddaughters (5 & 9) and their father. I wanted an indoor pool for the girls and the one here is GREAT (it's in a bubble)! We got two adjoining rooms which the girls thoroughly enjoyed. We did too because when it was bedtime, we could close the adjoining door and let their dad get them into slumber land. Breakfast the next morning was a real treat, not only did they have 2 waffle makers but they also had strawberries and whipped cream as toppings. The littlest granddaughter couldn't believe her luck! The next surprise was when we returned to the motel after riding the D&S. There were hot oatmeal raisin cookies in the lobby! All in all, a wonder experience.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

With the "T" available for going to the historical district and for the train to Silverton this was a convenient location. The hotel offers excellent service and amenities. One will love the pool and spa under the dome. The breakfast is very good with a variety of choices for one to enjoy, and should you prefer, a super market is only a block away so that is an additional convenience for grocery items that one can purchase.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2014 via mobile

The room was clean and large. The staff was helpful. The pool was good. Plenty pillows. The AC was strong. My wife didn't love the mattress cover, but all else was good. Walk to the riverside trail, the library, the hatchery, and lots of food options.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Durango
#7 Business Hotel in Durango
#9 Family Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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