We arrived at the hotel right in the middle of a hail storm, it started when we were about 3 miles away from the hotel, we were arriving from Grand Junction, what an experience, but it was so nice to get to the hotel and into the reception area and front desk.
This is our second stay at this particular hotel and we chose it based on our past experience and stay. We stayed four nights and made this our base for our driving tours around the area.
Upon our hotel we were greeted by the Front Desk clerk who was very efficient and handled our check in without any issues. Most of our information had been done via computer a couple of months earlier, so with just the normal formalities of signing the Hotel documentation, were were given our keys and on our way to our room.
The room was spacious, clean and well laid out, twin queen size beds just as we requested on the ground floor. With parking the vehicle in front of the room made it easy for unloading and loading when required. The Hotel is on the main road, but the noise from the passing traffic was minimal.
The two issues we had with the room were the shower, when we turned the shower on most of the water still flowed from the faucet, the little pull up lever on the faucet was faulty, which minimized the water pressure flowing from the shower nozzle. The second item also involved the bathroom was the toilet cistern. It would intermittently flush and during the night that would wake us up. Obviously the ball cock system in the cistern was faulty and needed replacing, in my opinion.
Well after the first night I notified the front desk and they made a note of it, they would have maintenance attend to it.
That night, after our day was done we returned to our room and found that the shower had been fixed, but the toilet was still the same, it would intermittently top up the cistern when the level got low. So I tried to fix the problem myself by turning off the water to the cistern, but that valve wouldn't fully shut off, but at least the topping off only occurred once a night, and we put up with it for the rest of our stay.
One other issue we had was with the door card entry system, the green light would come on after placing the card in the door lock system but when you went to enter the lock remained in place. After a few attempts of trying to get into the room I went back to the front desk and informed the Desk Clerk of the problem. He returned to the room with me and placed the card into the card slot, the light went green and he couldn't get it to open, so he swiped the card again and this time lifted the door handle which opened the door and allowed us to enter the room once again. He explained that sometimes this happens, and you may need to do this in the future to open the door.
The breakfast offered was good, with a selection of cereals, pastries, fresh fruit and a spacious breakfast area if wanted to eat there.
Overall I think our room was comfortable, yes there were a few issues, but we weren't in the room all day so we put up with those little inconveniences.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.