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“Clean but average motel” 3 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
2.5 of 5 Motel   |   3255 North Main Ave., Durango, CO 81301   |  
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Ranked #11 of 30 Hotels in Durango
Certificate of Excellence
Huntington, West Virginia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean but average motel”
3 of 5 stars Reviewed September 27, 2013

Overall fine for a one night stay. Room smelled of Mr. Clean, but that's better than it being dirty. In retrospect, I should have paid the $15-20 more for a hotel with inside rooms and a fitness center.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
    116
    143
    54
    19
    13
See reviews for
132
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pennsylvania
Level Contributor
121 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed September 23, 2013

We stayed here for four nights. The rooms were clean, the layout was excellent, and the continental breakfast very good. There is not much room to sit for breakfast so get there early. There was flavored water and cookies in the afternoon for a snack and it was nice to take these and sit on the little patio by the pool. Lots of attractions close like Mesa Verde and the Durango Silverton Railroad. The staff was excellent and was always there if you needed anything. I would recommend this hotel if you are in Durango it is a good value.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, United States
1 review
4 of 5 stars Reviewed September 16, 2013

Welcoming and very clean. Continental breakfast was the right amount. Good choices. Hotel was easy to find. Check-in was easy and hotel desk person was very friendly and welcoming. Pool and hot tub was nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Mesa, AZ, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2013

This was by far the best Best Western we have ever stayed at. Even had a night light on the handle of the blow dryer. Very clean and attractive. Also the cheapest motel we stayed in the whole trip. Very good valu for our money.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed September 10, 2013

The pool is outstanding, and I loved the flavored water and cookies in the late afternoon--yum, yum. Breakfast room was nice. The staff was very responsive. Water pressure in bathroom was excellent, and we always had hot water. The internet service needs improvement.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

Property was nicely maintained with clean rooms, good beds and I enjoyed the open courtyard parking with dome covered pool and hot tub in the center. Staff did a great job of keeping up with a very full house during the labor day biker's convention in town. Seems to be a very family oriented place. Only complaint was the WiFi just wasn't close to handling the load. I mentioned to the manager and she was already in contact with their provider. We spent 3 days here and hopefully they will get that corrected before out next visit. EVERY hotel is more expensive in Durango. This is my second hotel here and we picked it for the pool. Don't try to go cheap, you'll regret it. I would stay here again.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Farmington, United States
1 review
3 of 5 stars Reviewed August 29, 2013

Average hotel, nothing to get excited about. Great staff! Review must have 200 characters as a minimum, wonder if this is enough? Nope they want more drivel, I hate this stuff. How about now? WOW still not enough, what to say, what to say hope I can get up to the 200 count pretty soon, getting really tired, OK how now brown cow?

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Durango
#7 Business Hotel in Durango
#9 Family Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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