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“Friendly” 4 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
2.5 of 5 Motel   |   3255 North Main Ave., Durango, CO 81301   |  
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Ranked #9 of 30 Hotels in Durango
Falcon, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Friendly”
4 of 5 stars Reviewed April 14, 2013

Booked 3 nights, comfy beds, kind of small but very clean room. Covered pool and hot tub were open pool was quite chilly hot tub felt great! Good location. Breakfast selection is minimal basic continental choices. Not our 1st time to stay here and won't be the last.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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275 reviews from our community

Traveler rating
    85
    119
    46
    13
    12
See reviews for
103
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8
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Durango, Colorado
Top Contributor
124 reviews 124 reviews
18 hotel reviews
Reviews in 39 cities Reviews in 39 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 8, 2013

Good price, kind of a standard good quality motel room with two queens, a frig and microwave in a good location on the main street where we could easily catch to free city trolley to get right downtown...a beautiful covered pool and a nice breakfast...

Room Tip: We were on the main floor...all the room locations are good
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitewater, Colorado, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 2, 2013

This hotel is clean and comfortable. The staff was very nice and helpful. It is close to several good restaurants. The domed pool is very neat like being outdoors without the noise and cold. We will return to this hotel anytime we are in Durango.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 27, 2013

BW Mountain Shadows is definitely not the highest or lowest on my list of sleeping establishments...

We had three rooms, the heat didn't work in two of the three units. The front-desk response was to give a space-heater -- guess it helps, but the heaters should have been working regardless...

Breakfast was pretty much non-existent, we took the kids to the McDonald's instead, as a simple slice of toast wasn't going to do it for them. The front-desk staff overnight was far more helpful than the morning staff at check-out who were more concerned with talking about their parting the previous night than assisting us...

Price was relative to the quality of the room -- so I can't complain a lot. There is an outdoor, covered/heated pool, though we didn't use it. The view is spectacular from the hotel as well as up and down the street.

Would probably look at a 3-Star hotel on our next Durango stay, but in a pinch, this one wouldn't be the end of the world.

Room Tip: Stick to the first floor -- less walking and quicker vehicle access
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Newton, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2013

My husband and I stayed a week at the Best Western Mountain Shadows in Durango. The inn is an old motel but has been updated with a nice modern bath and microwave and frig. It is clean, and the staff are very friendly and accommodating. One possible drawback is that the wifi is pretty slow, although we have 4G , so it was not a problem for us. However if one were relying on the wifi for Internet service, it could be frustrating. Overall, the room is a good value for the money.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed March 19, 2013

(+) Free breakfast with free drinks 24 hrs (juice, tea, coffee) in the eating area, free parking, and internet
(+) Friendly staff
(+) Great amenities : microwave, coffee maker, fridge
(+) Old but it's a clean room, we got king bed + sofa bed, nice beds.
(+) Got a good deal price

(-) The internet is super slow

We didn't get a chance to try the pool so can't review it.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Durango
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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