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“Pleased with quality of rooms” 4 of 5 stars
Review of BEST WESTERN Durango Inn & Suites

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BEST WESTERN Durango Inn & Suites
2.5 of 5 Hotel   |   21382 US Hwy 160 W, Durango, CO 81301-6857   |  
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Ranked #13 of 30 Hotels in Durango
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283 reviews from our community

Traveler rating
    80
    113
    60
    16
    14
See reviews for
109
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Denver, Colorado, Usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

The room was very spacious. We had pets and they could not hear when people were going by (so they wouldn't bark). It has been our experience in the past that the walls are so thin that everything is heard.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, April 15, 2013
Thank you for your review! We work diligently to provide a terrific guest experience and are happy you enjoyed your stay. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colorado
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

Spent two nights here during our Spring Break trip and visit to Mesa Verde. This hotel was just fine and the staff was great! When I called to make reservations I ask about a suite and the lady I spoke with booked us in a family room. My kids were thrilled to have a bed to themselves, after a week of traveling the extra space was greatly appreciated. The room, hot tub and breakfast were good! One night was completely silent but the last morning we were woke up by neighbors leaving early. It was not a problem but if you are a light sleeper you might want to request a second floor room away from stairs and high traffic areas. I would be happy to stay here again when we visit Durango.

Stayed March 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, April 15, 2013
Thank you for taking the time to submit a review. We are thrilled you enjoyed your stay. Indeed, we have many creative options and room configurations perfect for families. In addition to a second floor room, we recommend suites for those who enjoy more serenity. We look forward to your visit again and are grateful for your time and efforts in submitting your input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2013

Stayed here for one night on our way home from the Grand Canyon. Even though the place was probably built many years ago, the rooms are completely remodeled and very clean. Comfortable beds, quiet room. We liked that we could have our small dog along for only a $15 fee. Good dinner next door at Christina's.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, April 15, 2013
Thank you for your review. As always, we appreciate feedback and the extra details that help other guests make a choice while researching lodging in Durango. Our staff enjoys input showing that guests recognize their hard work and effort. We hope to see you again soon.
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Highlands Ranch, Colorado, Usa
1 review
4 of 5 stars Reviewed February 26, 2013

I've stayed here on both business and personal trips and with each visit I just feel more and more at home. The Breakfast is top notch, rooms are comfortable and the management folks are great. For those traveling to southwest Colorado, I would suggest you consider Durango Inn & Suites first and compare it to other hotel locations and values and you'll find that this is probably going to be your best option.


  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, March 4, 2013
We are thrilled that you feel at home at the Best Western Durango Inn and Suites. This is our goal. Thank you for the review recognizing the terrific breakfast, our outstanding staff and and great value. Indeed, what we hope to provide is clean room, excellent service, a great breakfast at a reasonable price. We hope to see you again soon and look forward to being of service to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Top Contributor
391 reviews 391 reviews
101 hotel reviews
Reviews in 145 cities Reviews in 145 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed February 9, 2013

Best western is usually a good bet for a decant room and a good nights rest. This best Western is no different. a good clean comfortable stay and nice hospitality. The breakfast is sufficient for a morning start and the location is a bit off the beaten track but well situated.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, March 4, 2013
Thank you so much for your review. Our staff prides themselves on providing clean and comfortable accommodations while striving for excellent service. They, so much appreciate knowing when guests recognize their efforts. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah, Usa
1 review
4 of 5 stars Reviewed February 8, 2013

If you need to stay at a comfortable, reasonably priced hotel in Durango this is a great spot to stop. A good breakfast buffet, friendly staff and Best Western points too. Lots to do in Durango, make this hotel your home base.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, March 4, 2013
We recoginze that it takes time and effort to submit a review. Thank you for both. We are thrilled that you enjoyed your stay and hope to see you on your next trip to Durango.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 30 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western

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