East by Southwest is connected to Golden Triangle, or what I call the quieter side. We entered through the door of Golden Triangle. The bartender said we should go over to the hostess stand in East by southwest. Ok, so we walk thru both restaurants to be seated back where we were. Not a good start in my eyes. To summarize, our server seemed to be more interested in staring at the ceiling than us as customers. I was able to watch the chefs put out food on their counter when it was ready. I constantly saw the food sitting for several minutes. I noticed one plate sitting for about 5 minutes, thinking aww, poor customer will be getting cold food. well that customer was Me!! I ordered the flat iron steak teriyaki. the steak itself was good, although very rare ( I asked for medium rare). It was beside lackluster, cold, old mashed potatoes, topped with onions tempura style. And came with vegetarian sushi. Not exactly what I read on the menu but imo was a complete mess. Will not be returning.