On 08-15-13 my wife and I went here to celebrate and occassion. This was our second time together at the restaurant. We were seated quickly and the restaurant was busy. Our waitress came to our table and didn't introduce herself, or tell us about any specials. She asked what we wanted to drink and we ordered water, which she seemed annoyed by. Our waitress came back a while later and asked us what we wanted to order without asking if we had any questions about the menu, which we did. We ordered the Duck Spring Rolls (comes with two) to start and it was extremely greasy. We then had to wait a very long time until the waitress came back and took our order again. She served two other tables that came after us and they received their food (and alcoholic drinks) before us. The waitress seemed to be much more attentive to the two other tables near us and would consistently go back to their tables and walk by ours. The waitress was also much more friendly and outgoing to these other two tables. When we did order something off of the menu, she didn't know what I had ordered and asked me to show her on the menu. The waitress said the chefs change the menu all of the time and change the names of dishes. I ordered an entree -- Kobe top sirloin with asparugus and shiitake mushrooms. My wife ordered a salmon skin hand roll and the east by southwest roll. The portion size of my meal was similar to a Tapas style dish, not an entree. it only came withe one small shittake mushroom and three pieces of aspargus (it was $25). After we finished what we had ordered, I was still starving. Our waitress continued to wait on the other tables, continuing to take drink and food orders, while my wife and I sat at the table waiting for her to come back. When she came back, she only asked if we were going to eat dessert or not. I asked for the menu again because I wanted to order more food because I was still hungry. I ended up ordering the Salmon and Lemon roll. The roll had extremely thin sliced salmon and the roll was mostly just rice. Each piece would completely fall apart. The lemon slices were larger then atop of the salmon. At the end of the meal, it totaled to $80 and my wife and I were still hungry and felt like the meal wasn't worth what we were going to pay for the food and service. We will not be going back to East By Southwest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.