At check-in I was told a mistake had been made about the rate and the clerk charged the higher amount. However, when I spoke to the manager in the morning she immediately credited by account with no argument. The room was clean, but had a slightly musty odor and we felt like we were in a basement room. Window was below street level. We later discovered a very wet spot near wall on carpet and told a maintenance person. Later, that day,when we came back to our room there was a large fan on the floor and even when we again returned about 10:00 PM the fan was still roaring away. Floor was still damp! We noticed another fan in the hallway so we disconnected ours and put it out also. The location was fabulous and the price was reasonable.
- Also Known As:
- Durango Hotel Durango