Staying at this hotel as I write this review. Let me start by saying this is a new hotel and the rooms are quite nice. That being said, we are a family of 4 and we only had 3 bath towels. We also found the room to be lacking in blankets. Made a call down to the front desk and asked for blankets and a towel. Front desk person was short with me and said she could not bring anything up to the room as she was the only one on duty. Only 1 person working after 8 pm ??? Before I could say anything, she said her other line was ringing and she had to go. I would think at a rate of nearly $200 per night they could afford to have a couple people working. I would also add that there was a very loud group of drunks in the parking lot having a beer and pizza party . They were rude to everyone walking by and the hotel management did nothing about it. All and all a very disappointing stay at this hotel. Needless to say we will not be coming back.
Don't stay here if you expect to have any kind of service from the staff
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the service you received during your stay did not live up to your expectations and any inconvenience the noise at our parking lot may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.