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“Brand New Hotel - Nice and Clean!” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Durango Central

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Holiday Inn Hotel & Suites Durango Central
3.0 of 5 Hotel   |   21636 Highway 160 West, Durango, CO 81301   |  
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Ranked #11 of 30 hotels in Durango
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Brand New Hotel - Nice and Clean!”
5 of 5 stars Reviewed May 2, 2013

We arrived late at night at the hotel - it was easy to find and check in was a breeze. Found a great last minute deal on Hotels.com for this hotel, and it was well worth the value. The bed was comfortable with lots of pillows, the bathroom was super clean and beautiful, and they had DirectTV, which was an awesome touch!! I had to laugh though, because the carpets in the hallways were a crazy design (looked like someone spilled buckets of hot pink paint on the floor)! The doors slammed if you didn't catch them in time - they definitely need to put a stopper on that. Hope we didn't wake up any neighbors when the door caught us off guard! I would definitely stay in this hotel again - brand new elegance! Lobby was beautiful and the hotel was close to downtown Durango.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shara S, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review, June 7, 2013
Thank you for providing feedback about your recent stay at our hotel. I am glad that you enjoyed your stay and all of the amenities that we have to offer. We do now have door stoppers on the doors to our rooms so that will no longer be an issue if you decide to stay with us again. Once again, thank you for reviewing our hotel and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2013 via mobile

Stayed one night at this brand new hotel. Check in and front desk friendly and efficient even on a full busy night. The hotel is nicely decorated in a trendy style. The room was large and pleasant with extra touches like make up mirror and giant screen tv with many channel choices and lots of pillows. The only drawback was that the beds were very hard and could use a pillow top mattress pad and smoother sheets. Overall it was a great stay at a good price.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shara S, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review, June 7, 2013
Thank you for taking the time to review our hotel. We have a very hard-working front desk team so we greatly appreciate your kind words about our employees. I’m sorry that you didn’t like our beds. If you choose to stay with us again we will definitely be able to get you a second mattress pad/blanket or whatever you need to make your stay more comfortable. I am glad that you acknowledged that we do have good prices for the quality of our rooms. Thank you for choosing to stay with us and we hope to see you again in the future!

~Guest Relations Champion
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Aberdeen, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 25, 2013

Stayed at the Holiday Inn over the weekend and was BLOWN AWAY! The service was friendly and professional! The hotel was clean and modern, and our room was absolutely flawless. We were going to leave the hotel to eat, but with a sport bar right in the hotel (and March Madness on every TV) my husband was not going anywhere! The food was excellent and the environment was so relaxing! We will definitely be staying again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shara S, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review, June 7, 2013
Thank you very much for the dazzling review on our hotel! We take pride in our outstanding service and it is so great that you recognized that! We look forward to your return!

~Bridget Averill
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 19, 2013

Very nice property in the Four Corners Area. Convenient location and a wide variety (26) of rooms. Welcoming design and architecture. Well-decorated lobby and rooms. Excellent HDTV with huge channel selection (DirecTV). Nice bar, with a wide

Room Tip: I stayed in a corner room with a decorative fireplace. There are also some very nice suites without...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shara S, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review, June 7, 2013
Thank you taking the time to review our hotel. We are indeed the newest hotel in Durango---opening day was February 14th. We do have a wide variety of room types, including rooms with jacuzzis, fireplaces, mobily accessible, hearing accessible, suites, etc. I am glad that you were able to recognize this and all of the amenities that our hotel has to offer. We will look forward to your return!

~Bridget Averill
Guest Relations Champion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durango CO
Contributor
18 reviews 18 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2013

This Holiday Inn is a newly constructed hotel with construction being completed in February 2013. It is currently the newest, and arguably the nicest, hotel in Durango.

We live in Durango and recommend this Hilton to our friends and family. It is centrally located and being brand new, it is clean and nicely furnished. Amenities include an indoor pool and a fitness facility.

It is located on Hwy 160 heading out of Durango toward Hesperus just a few blocks from downtown. This stretch of the road is usually quieter and less traveled than the hotels on US 550, which is the main drag to head to the ski resort.

The Hotel has an adjoining "sports" bar which is nice to grab a bite without having to get into the car. I have not tried the food yet but my friend described it as average.

If you stay I would suggest requesting a room on the backside of the property which hugs the cliff and is farthest from the road. I would think these rooms would be quieter than the rooms facing the front of the complex.

While staying in Durango don't forget to visit Ski Hesperus, Mesa Verde, and a day trip to Silverton or Telluride is definitely worth the drive. Also, a shorter but beautiful drive to Mancos for breakfast or lunch at the Bakery is worth the time.

Room Tip: Request a room on the top floor at the back of the property. These rooms should be quieter being fa...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Durango Central

Address: 21636 Highway 160 West, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 30 hotels in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Durango Central 3*
Official Description (provided by the hotel):
New in 2013 Full Service Holiday Inn Hotel & Suites ... more   less 
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