We stayed one night to celebrate our 27th anniversary. I believe this was our 4th stay at the General Palmer. The staff is always very friendly and this is such a beautiful historic hotel with beautifully maintained rooms. For the first time we stayed in a room above the Palace restaurant right next to the train station. Other stays were in the hotel itself. The rooms above the Palace are just as lovely as in the hotel, you just have to walk across the hotel's parking lot and up a flight of stairs. Rooms are beautifully decorated with period furniture, very comfortable beds with quality bedding and bathrooms modern and clean. The hotel includes a very nice continental breakfast and when they are not too busy, they will actually bring it to your room! 2 chairs and table plus a desk or dresser in the rooms as well nice armoires for hanging your clothes and one that houses the TV we never turned on. Prefect location on Main Ave to walk to many great restaurants. Also their rates are very reasonable! You get so much more for your buck here. I don't understand why anyone would pay more to stay at a generic chain hotel in Durango?!