We were only in Durango for one night and wanted a special place to spend that one evening. The General Palmer met all of our needs: romance, comfort, charm, friendly service, etc. We were honored with a room upgrade by the manager because of a minor "glitch" with our reservation. As a result, our stay was even better. We were served breakfast in our room (the presidential suite) and enjoyed a night of comfort and luxury. This hotel is first class in every way. I would recommend this hotel to anyone traveling to Durango and will definitely stay here again.