This is a gorgeous Victorian facility right in the middle of downtown Durango. This staff is friendly and helpful, but we had a serious temperature problem. It was too early in the season for the air conditioning to be one, and in fact, it was quite pleasant outside (in the 60's). However, we had a street-side room with large, unscreened windows, and when opened the traffic and noise outside was extremely loud. So we had to sleep with the ceiling fan on (which wobbled quite a bit), so unfortunately, our experience was not what I had hoped.