We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Too much money for so little!!!” 2 of 5 stars
Review of Cascade Village

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Cascade Village to your Saves list
Cascade Village
3.0 of 5 Condominium   |   50827 Hwy. 550 N., 1 Mile North of Durango Mountain Resort, Durango, CO 81301   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #14 of 20 Specialty Lodging in Durango
New Braunfels
1 review
1 helpful vote 1 helpful vote
“Too much money for so little!!!”
2 of 5 stars Reviewed December 29, 2013

The accommodations were not nearly good enough for the money. The condo was big enough for two families of five, however, we didn't get any room service for the five days we stayed. We had to go find and/or buy our own toilet paper, paper towels, dish washer soap, washer soap, bathroom towels, etc. We didn't see a cleaning crew until the day we were leaving. There was no wifi connection in our place even though the website said otherwise.
THE BEDS WERE THE WORST I HAVE EVER SEEN. Slept an average of about 5 hours a night, on and off! Slept better on the floor! For the money, we deserved better sleeping arrangements.
Overall, VERY disappointed with the stay.

Room Tip: Find somewhere else to stay.
See more room tips
  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

53 reviews from our community

Traveler rating
    18
    16
    3
    5
    11
See reviews for
17
7
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2013

We booked online and had a great stay. We were able to check in onsite and had no problems. The rooms did not have AC but with the fans it was very comfortable. Our condo was very nicely furnished and clean. It was the perfect distance in between Durango and Silverton. I would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

Our studio loft was in pretty good shape, could use a good deep-cleaning and a new fold out couch, but was satisfactory. We had ample room, and knew going into the deal that there wasn't an AC, so that wasn't an issue. It was cool enough during the day and very cool at night so the floor fan and ceiling fan did a great job cooling it down. The value was right and accommodations were good. Would stay here again anytime!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonesboro, Arkansas
Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 1, 2013 via mobile

Our unit was clean and comfortable. While ours had no significant view, the location (between Durango and Silverton) is beautiful. Service here was just fine.

The downsides that we knew about were that there is no AC and it is 30 minutes from Durango. The prices scared us away from nearby restaurants.

We wanted to use the washing machine, but it did not work.

Other than that, we enjoyed our four night stay

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 29, 2013

Our 2 bedroom, 2 bath condo was beautiful. Nice assortment of kitchen utensils except only 2 water glasses and one towel and one pot holder. Next time in stay in condos and suites I'll bring along some disposable cups...seemed to be a problem everywhere we stayed. Beautiful setting and easy 35 min. drive from Durango. As noted it is not air conditioned, but once we got the windows open and fans started it was very comfortable with 85 degree day. Room for a family of 6-7. They definitely need to tell their patrons to check in at Purgatory back down the mountain 2 miles, there was no check in on this condo sight, you can also use the facilities at Purgatory.....if you want to drive 2 miles.......big inconvenience if you need anything from the office!!!!

Room Tip: Privately owned condos so rooms do vary.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monument, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 18, 2013

First of all... no air conditioning. When we arrived to our 3 bedroom unit, it was stale and hot. We went to turn on the A/C to find that there was none. (Strike one). We found that the unit was very run down (don't go by the pictures on the website). The screen doors were either broken or missing and the trash was not emptied. When we went to open the windows, one crank was broken and the other one has a broken window. We went to the main desk to complain only to receive an additional 5% off our bill (could they spare it?). We were then ready for dinner. (Strike Two) The food was fair at most. They even forgot to cook one of our orders. So that came late. We complained and they took it off the bill. One of the bar people asked us how we were enjoying our stay and we gave him both barrels. He said he would take care of it. He managed to convince management to give us another unit. Again, missing or broken screen doors and here's a new one, electric outlets that would not keep whatever you've got to plug in... plugged in! The plugs were falling out of the sockets... every one of them! (Strike Three) Needless to say, I will NEVER stay there again and I urge you to look elsewhere to spare you from the disappointment and aggravation.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 11, 2013 via mobile

We stayed at Cascade Village for a week and thoroughly enjoyed it. We rented it through the owners and not the local rental office. The condo is one of the newer units with 3 large bedrooms and 3 baths. Modern gourmet kitchen with granite counters and stainless steel appliances. Well stocked. Large loft with a second living area with play station and flat screen t.v. There were a total of 4 flat screens in the unit. We had a breath taking view of Engineer Mountain, the Needles Range, and Spud Mountain. Gorgeous gas fireplace. Being June, it was very quiet and we enjoyed seeing the neighborhood deer, bear, and marmots. Cascade is about half way between Durango and Silverton. This was a wonderful vacation !

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Cascade Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cascade Village

Address: 50827 Hwy. 550 N., 1 Mile North of Durango Mountain Resort, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #14 of 20 Specialty Lodging in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cascade Village 3*
Number of rooms: 25
Official Description (provided by the hotel):
All spacious accommodations at the Cascade Village are equipped with modern amenities. These include free Internet connections, wood-burning fireplaces, cable televisions, clock radios, refrigerators, microwave ovens and balconies. Bathrooms come with jetted tubs, among others.The Cascade Village offers various recreational facilities. These include an indoor swimming pool, a Jacuzzi, a tennis court and a fitness center. This resort also provides free on-site vehicle parking and facilities for various occasions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Priceline, BookIt.com, Despegar.com, TripOnline SA, Booking.com and Tingo so you can book your Cascade Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cascade Village Hotel Durango
Cascade Village Durango

Owners: What's your side of the story?

If you own or manage Cascade Village, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.