Being an experienced rafter, and having used Mild to Wild before, I knew they would do a great job for the rest of the family who were newbies to white water rafting. We brought along my two nieces (ages 8 and 11) for the trip, and they had a blast. Dan was our guide, and was AWESOME! Very friendly and talkative. He made sure to include the girls and encourage them. At the final swimming hole, he swam with them, got them in the water - and they had a great time. We did the half day Animas with snack provided (we brought our own lunch and drinks as well). When we stopped, we unpacked our lunch and had plenty of time to eat. For first timers and inexperienced rafters it's a great trip. It's even a great trip for those of us with experience. From the girls in the store to the rest of the guides, each employee we encountered was friendly and helpful. Great outfit to use! You won't be disappointed.