I only stayed one night but the staff were so accommodating. Maureen allowed us to check in late at night and even saved us from missing our flight in the morning when my friend left his phone in the locked room. She sent someone to help right away! And the room was great. Fluffy pillows, individual couches and just fabulous decor. It's not like one of those impersonal modern places to stay. This is family-owned and sweet...definitely a best-kept secret as advertised.