We weren't sure what to expect when we booked but completely enjoyed our stay in this small hotel. The owner is very friendly and accommodating. Rooms are clean. We were there during a very cold spell so not a lot of guests. There is a sauna, hot tub and pool which the owner happily opened on request. Complimentary breakfast was basic consisting of coffee, juice, fruit, instant oatmeal and bagels/waffles for the toaster--it looked fine for what it was--other than fruit and coffee we just like to eat breakfast out when we ski. No business center that I know of but they printed our boarding passes for us and the wireless Internet worked great with our iPads. The hotel is not a luxury hotel but for the money you can't beat it--it was just very homey and comfortable. I gave the hotel 4 stars not because of any complaints-- just think that 5 stars suggests a Four Seasons type experience!