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“Acceptable Hotel, nothing special and nothing bad” 3 of 5 stars
Review of Comfort Suites Dillon

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Comfort Suites Dillon
2.5 of 5 Hotel   |   276 Dillon Ridge Road, Dillon, CO 80435   |  
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Ranked #2 of 7 hotels in Dillon
Wichita KS
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Acceptable Hotel, nothing special and nothing bad”
3 of 5 stars Reviewed September 3, 2012

The hotel is fine. It is showing it's age but is still clean and acceptable. The rooms are large, as is typical for these types of suites and include a refrigerator and microwave.

The breakfast buffet is rather poor offering the typical mass produced eggs, sausages and bagels etc. The breakfast room is very small and between 7:00am and 8:00am is full with no available seating.

The location is in the middle of Dillon, close to the I-70 off ramp, in a shopping center, which is nice in that food shopping etc is near. There is also Ruby Tuesday's restaurant near by, which is very good.

Our child enjoyed the pool and hot tub. Internet Wi-Fi is free.

It is a fine "base of operations" while exploring the Summit Area of Colorado. We stayed three nights.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, September 15, 2012
Thank you for taking some time from your day to review our establishment! I hope you will return for another stay at our location next time you are exploring the area!
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Denver, Colorado, United States
1 review
5 of 5 stars Reviewed August 29, 2012

Family and I wanted to have a nice weekend away and we chose the gorgeous town of Dillon. We stayed at the Comfort Suites from 8/24-8/26 and had an amazing stay! The hotel is close to everything which made strolling around town quite pleasant, with restaurants and shops nearby. They have a very pleasant staff, very cozy rooms and a delicious breakfast! Oooo they also have a great pool, the kids spent hours playing and my husband and I were able to enjoy some time in their hot tub. Overall fantastic visit and look forward to staying at the Comfort Suites again!

Room Tip: We stayed on the South side 2nd floor and it was great!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, September 15, 2012
Thank you so much for your review of our hotel and staff during your stay. I am glad to hear your stay was quite comfortable and enjoyable! My staff and myself do hope you will return to stay with us again in the future, maybe enjoy some of our beautiful secnery and fun activities offered this winter season!
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Littleton, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 26, 2012

Had booked this to follow the USA Pro Cyling race the week of August 19. Reserved 8/22 and 23.Had to change plans and only stay the 22nd....called and found that cancellations had to be called in 24 HOURS BEFORE 4PM ON THE DAY OF ARRIVAL! Every other chain hotel we've stayed in has only required cancellation BEFORE 6 PM ON THE DAY OF ARRIVAL! Don't know if this is because the hotel is in a ski town or not, but if so, won't be staying there again.
Front desk attendant was moderately friendy; asked if my requests on booking (top floor,quiet side, away from elevators) were noted...he said yes, then put us in a top floor room right next to the elevator and on the I-70 side, over the pool area, not exactly as I had requested! The hotel did NOT appear particularly busy.Should have called the desk and gotten relocated, but we were tired and nor ready to go through the hassle.
Hallway carpets were dirty and needed shampooing. Room was adequatel clean, but again the carpet neede cleaning.
Not sure where we will stay next time in Summit County....this hotel used to be the cleanest in the area, but now need some work in reception and freshness.

Room Tip: Ask for top floor, away from elevators, and on south side (overlooking parking lot)
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, September 6, 2012
Thank you so much for your feedback on our hotel facility and staff performance during your stay. As I express to all previous guests, this gives us the opportunity to improve upon the aspects in which the guest has pointed out. Our hotel has always had a 24 hour cancellation policy, but I apologize if this was not communicated by our staff and that it caused you a great deal of inconveniance. I would also like to sincerely apologize that your requests were not fulfilled, this may have been due to the room type requested, our king rooms do sell out relatively fast. Regardless, I do apologize for any disturbance caused by this room. Our hotel will be receiving new carpet within the hallways, which should address the poor appearance described in your feedback. I will be speaking with my front desk staff at our upcoming meeting on ways to improve guest service, as it seems it was lacking during your stay, which I would also like to apologize for. I do hope that you will keep our hotel in mind for future stays, as we strive to continually improve on our facility and staff performance. I hope if you stay with us again that you will find our improvements satisfactory.
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Mancos
Top Contributor
84 reviews 84 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 20, 2012

The well-appointed suites have comfy beds, refrigerators, microwaves, couch and plenty of room. The location on a hill over town is peaceful yet very close to a shopping area and lost of restaurants (and a great brewpub) close by. The staff was helpful and the motel was full, yet quiet. The breakfast was so busy that we opted for a quieter option.

Room Tip: Suites are roomy and well apointed
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, August 29, 2012
Thank you for your review of our hotel! I would like to apologize that you were unable to enjoy our complimentary breakfast due to a big crowd. If you stay with us in the future, I would suggest trying to eat breakfast before 8:00am, as that seems to be the time most of our guests come down for breakfast. We hope to see you again in the future!
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Ballymena, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2012

We stayed just the one night at this hotel before heading back to Denver to catch the plane home. Its in a very good location close to restaurants (we went to Ruby Tuesdays which was very nice) and shops/supermarkets. So I can't fault the location. Our room was downstairs. Not in the basement but still on the ground floor as the land slopes if you know what I mean. The room was clean, cool and comfortable. The bathroom door however did NOT lock which obviously needs sorted. Breakfast was fine with a good choice on offer. The pool was great, well maintained and clean, as were the two hot tubs....one inside and one outside. We particularily enjoyed the one outside!! Oh and the staff at check in were friendly and very helpful. Thanks. Overall 4.3/10 for me

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, August 29, 2012
Thank you for bringing the issue of the door latch to our attention, this feedback allows us to serve you and future guests better! I will speak to our maintenance personnel to have them inspect the bathroom doors. I am thrilled you enjoyed the outdoor hot tub facility and our staff accommodated you well. We hope to have the opportunity to serve you again when you travel to the states!
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Madison, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 16, 2012

We stayed there for 5 nights. The hotel is not superb, but ... quite good and clean. The front desk stuff was friendly and helpful, cleaning ladies- polite and attentive. Bed sheets, towels, carpets, refrigerator in the room, swimming pool - all was clean. There is a laundry room on the first floor, that is very convenient for the travelers, who don't drag the whole closet of clothes on vocation (we were on the motorcycle, so the luggage space was limited). The microwave in our room got broken on the first day, but the stuff brought the new one almost immediately after we've called about this. Breakfast was good.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, August 29, 2012
All of our staff appreciates your praises our performance and that you also found our amenities and facility satisfactory during your stay. I do hope you will choose to stay with us during your future travels through Summit County!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 12, 2012

We stayed at Comfort Suites in Dillon for one night while driving through Colorado on I-70. I would definitely recommend staying at Comfort Suites whether you are just traveling through or actually visiting Dillon. The room was quite spacious and was well maintained. The hotel was clean and comfortable. Staff was friendly and helpful. The breakfast area had a nice selection and was great as well.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCO001, Manager at Comfort Suites Dillon, responded to this review, August 29, 2012
Thank you so much for your kind review of our facility and staff! We look forward to your next visit and hopefully you will be able to join us this winter.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Dillon

Address: 276 Dillon Ridge Road, Dillon, CO 80435
Phone Number:
Location: United States > Colorado > Dillon
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Dillon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Dillon 2.5*
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Also Known As:
Comfort Suites Dillon Hotel Dillon
Dillon Comfort Suites

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