A night out in Denver provides an impressively different dimension when it includes a stay at The Ritz-Carlton. My son and I checked into the hotel mid afternoon on Saturday to begin our one-nighter splurge as part of a Green Day concert visit.
Check in was immediate, brief, efficient and friendly. The room was ready to occupy and prepared with our special requests, all addressed perfectly. We chose to stay on the Club Level and enjoy their food and beverage options as part of our room charge. We arrived in time for the lunch presentation which included sandwiches and a selection of light sides and snacks- all beautifully presented, fresh and delicious.
Upon entering the Club Lounge, we were warmly welcomed with a great smile and guided by Karen, the Club Level Supervisor. She was delightful and was present during breakfast the next morning, as well. The Continental breakfast selection was very impressive and, again, very fresh.
Special thanks to Lisa Dawson in Customer Relations for her e-mail correspondence during the week prior. She offered guidance on acquiring the courtesy car for transportation to The Pepsi Center for the concert. When we checked with Thomas outside the lobby for the courtesy car, it was very impressive to watch him as he juggled multiple departing and arriving vehicles during a busy dinner hour with a calm efficiency. He had us in the car and on our way in less than 5 minutes. Our driver, Rod, was a kick. Before we turned the corner he had us in stitches as he joked about what we might expect to encounter during the concert. He took the back way in and delivered us quickly and with a smile.
The room and amenities were perfectly comfortable, well decorated and appointed- consistent with the high level of presentation that Ritz-Carlton is noted for. There was nothing that we found disappointing or lacking throughout the property, facility or room. Everything was of the highest quality, as expected. The ambiance in every area was comforting and relaxing. The design, spacial and visual touches allowed for easy and comfortable movement at every turn. Each moment of contact with members of the Ritz-Carlton Team confirmed that their primary intention is to provide an incredible experience.
We intend to visit again and will surely plan to enjoy a longer stay to experience The Best of Denver.
- Also Known As:
- The Ritz-Carlton, Denver Hotel Denver
- The Ritz-Carlton, Denver Hotel
- Ritz Carlton Denver
- Denver Ritz Carlton
- Ritz Denver
- Ritz-Carlton Denver
- Denver Ritz-Carlton
- Denver Ritz
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