I approached this hotel with a fair amount of skepticism for a few reasons- 1) it used to be an Embassy Suites, and 2) we used points to pay for our night, so I assumed we'd be stuck with a less-than-average room, and 3) we stayed 2 days after the DNC left town. I am delighted to report that I was wrong on all counts. This hotel lives up to its brand name and still manages to exceed expectations.

The check in process was nearly instantaneous, the management is very effective at keeping the proper amount of staff for busy check-in hours. The doormen and valets were genuine and courteous as can be. The room itself (we used rewards points) was far and above outstanding. There wasn't a detail that was overlooked in decorating this hotel. The 42" LCD TV was great, and the bed incredibly comfortable. The view was nothing special as downtown Denver isn't anything great to look at.

The management of this hotel obviously knows exactly how to please. By far the best part of staying here was the hotel car, a Rolls-Royce that will take you anywhere downtown for free. Rod the driver is a really nice guy, and the trip of 8 blocks was something my wife and I will never forget. Great hotel, if you are coming to downtown Denver, this is about as good as it gets!!!!

Fantastic hotel with excellent service; it was everything you would expect from a 5 star hotel. Beautifully decorated and spotlessly clean. The staff always remembered our name and were extremely helpful and friendly. The restaurant was very good too. Would definately stay here again.

I had a great time there, I would recommend anyone to stay at the club, its worth it for your money, everytime that Im in Denver , this is the only hotel that I am planning to stay in.

The wonderful experience started a few days ahead of our arrival as I received a personalized email - I was asked if I have special needs or wishes... - a pleasent surprise. From the moment we arrived with our rental car - the outstanding service was "feel-able". We were greated by name (a look at the travel-tags on our luggage provided them with our names) and the check in was really easy. We were escorted to our room - which was very nice- but had 1 flaw - I requested a room without a connecting door - and that room had one. I told the staff - and approx. 1 minute later I was told that the management was very sorry about that "mistake" and we were upgraded (for no extra fee) to a suite. WOW! Needless to say that the suite was a dream come true -
large living room with flat-screen tv, Bose surround sound system, beautiful leather couch, larg working desk, Nespresso-coffee maker. The bath was fantastic - big shower and bath-tub, Bulgary bathing products and a heated steam-free mirror!! The walk in-closet was large too - in there were bathrobes, a large safe and a flashlight (in case the power goes out) - oh - and an umbrella. The short walkway from the bath to the bedroom had
motion-detector-lights - so when you got up at night you didn't need to turn on the lights - as the floor was lightened whenever you moved - great!! The bedroom had a very comfortable bed - and (of course...) a large flat-screen tv. Whenever we left the room we were greated by name - the doors were opened for us and the guys from valet-parking literaly "ran" to get our car (we never waited longer than 2 minutes). We didn't took advantage
of the Ritz's Rolls Royce Limo nor did we attend the spa or the
restaurants (simply no time as we explored the city) - so I can't
comment on that. The location is great - only 5 min. walk to the
16th Street Mall with all the shops and restaurants - and (in case you need one) - a post office is only 1 min. away. So - overall -
a wonderful experience - we loved the Ritz (and Denver) - and
we will definitely come again (and hope for another connecting
door we don't want...) :)