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“Cody the great consierge” 5 of 5 stars
Review of The Ritz-Carlton, Denver

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The Ritz-Carlton, Denver
5.0 of 5 Hotel   |   1881 Curtis Street, Denver, CO 80202 (Central Business District)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #20 of 147 Hotels in Denver
New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Cody the great consierge”
5 of 5 stars Reviewed December 7, 2012

It was not the excellent room and facility alone at the Ritz – Carlton, Denver, which made our stay remarkable. Management and staff were on the top of their game –they sparkled.
We were there on the Van Gogh package, which combined room, breakfast and VIP tickets to the Vincent Van Gogh exhibition at the Denver Art Museum (DAM). This proved to be a good deal, but those VIP ticket were fun too; nothing like waltzing in past the long line at DAM of those waiting to get in to the exhibit and go right to the front -makes a guy feel like a member of the royal family.
We were in a suite with great layout, bed, nice flat screen tvs and comfy furniture, what you would hope for and expect in a top hotel ; also nice was the art of Teruko Wilde (a favorite of mine) on the wall. The cherry on top was the Nespresso coffee machine, with plenty of coffee cartridges, that the staff kept quietly replenishing. I really like the easy flow of expressos with crema (and have been eying the machine of my own for years).
All this and the most extensive gym imaginable and lap pool right there on site are great too.
But it is the front desk and concierge staff that got my number. They were friendly and available us virtually all the live-long day, supplying tickets, reservations, courtesy cars, maps and directions … and on and on. It wasn’t just the concierge named CODY, who seems to know all about art, wine, food and Denver at large, it was the deep concierge staff that as always right there; and people the hotel service people taking care of the rooms and the staff at Elways, the house restaurant, who were right on at breakfast and at cocktail time.
Somebody has put together a first rate staff and knows how to run a great place. I suspect it’s the top notch management at work at the Ritz-Carlton, Denver. Cody says he is being kicked upstairs into sales but will still be involved in consierging. I understand that they have either cloned him or figured out how to bottle his talent.

Our stay there was just the best.

Room Tip: ask for Cody
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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416 reviews from our community

Traveler rating
    285
    83
    32
    12
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Grand Junction, Colorado
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 20, 2012

Our stay at the Denver Ritz Carlton was very pleasant. It was apparent when we arrived that we were going to be lavished with exceptional service from the entire staff of the Ritz. The high light of the experience with the hotel staff was meeting Chris of the Engineering department. An articulate nice professional well groomed man who demonstrated great pride in the Ritz Carlton Denver.

The Health Club was a first class operation with a wonderful layout and modern equipment.

I am not a fan of hotel restaurants, but Elway’s at the Denver Ritz is special.

Room Tip: Trust the hotel restaurant – Elway’s
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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western colorado
Top Contributor
155 reviews 155 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 20, 2012

This is a very nice hotel. The room was large and well appointed with a good bed. The staff is extremely friendly and doing their best to make you feel welcome. Everything is clean and in good repair. I thought it was expensive ($400 a night) for a place that was probably no better than a less expensive hotel. I was especially surprised that internet service was not included in the price of the room, but was $12.99 extra per day. Breakfast was included, and choices were varied and delicious. The location is convenient to most places downtown. I am probably a spoiled traveler, but I cannot give this hotel a perfect rating.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Omaha, Nebraska
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 18, 2012

Exactly what I expected from Ritz-Carlton: Staff were readily available, always friendly, and very helpful. The room was spacious and comfortable—and it even had a Nespresso coffee maker with a choice of three types of coffee. The Forza health club—easily accessible from the elevator and included in my room rate—was very well equipped. It even included a swimming pool and a basketball court.

The hotel is downtown, just a couple blocks from the 16th Street Mall. If you are flying out of the Denver airport, allow plenty of time to get there from downtown. Even without traffic problems, it can take roughly a half-hour to get to the airport exit from I-70, another 10-15 minutes to reach the terminal, and another half-hour or so to get through security.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2012

We have had a great experience every time we have stayed at the Ritz in Denver. The staff is friendly and efficient and some of the best sites in downtown Denver are within walking distance. The food at Elway's, the hotel restaurant, never disappoints and we always go back.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Fairfax, Virginia
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 7, 2012

Do stay on the Club Level. Doug, Zach and Asia provided excellent service. This was our second time to be exposed to Doug's hospitality and he is always delightful. Thomas always had a car ready for us downstairs, Our suite was beautiful, comfortable and quiet. The bathroom was enormous. We treated ourselves to a special treat and enjoyed a couples massage in the spa. We agreed that both our massages were the best we had ever had. My husband enjoyed working out in the gym most mornings of our stay and was very impressed with the facilities.

Coming here is always a great retreat for relaxation and enjoyment.

Room Tip: Recommend 11 or 12 floor.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpwtravel
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 5, 2012

If you ever get to stay at the Ritz Denver, have access to the Club level and get to experience Douglas, consider yourself very lucky indeed! Douglas absolutely made our stay in Denver totally delightful. What an amazing trip. Every time we stepped onto the 12th floor he was ready to provide superior friendly assistance. He took care of every possible request and then some. Actually we even called him from the road for restaurant recommendations and he never disappointed; in fact his suggestions were spot on, the best. I have never before experienced this level of service in any Ritz or comparable property! What a genuinely friendly, delightful and amazingly helpful representative. I hope to return soon. Thanks Douglas, The 2 Sisters from Atlanta!

Room Tip: Had a great room with a slice of Mountain view. Very nice. Go see Douglas!
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Denver

Address: 1881 Curtis Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Denver
#8 Luxury Hotel in Denver
#9 Romantic Hotel in Denver
#24 Business Hotel in Denver
#35 Family Hotel in Denver
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Denver 5*
Number of rooms: 202
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Also Known As:
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
Ritz-Carlton Denver

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