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“Does Dishonest staff make for a hotel to avoid?” 1 of 5 stars
Review of La Quinta Inn & Suites Denver Airport DIA

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La Quinta Inn & Suites Denver Airport DIA
2.5 of 5 Hotel   |   6801 Tower Road, Denver, CO 80249-6327 (Denver International Airport)   |  
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Ranked #60 of 149 Hotels in Denver
Aspen, Colorado
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Does Dishonest staff make for a hotel to avoid?”
1 of 5 stars Reviewed February 14, 2013

I didn't want to write this review right away because I created the issue that ended badly for me. Return visit to this solid hotel but I left a pair of diamond hoop earrings in the bathroom on counter. Discovered my mistake at airport and called hotel immediately. Front desk connected me to housekeeping and I gave them my name and phone. Called 3 more times, leaving my name with different people. Never heard back from anyone ...from management to front desk to housekeeping. My loss, my mistake, but it just doesn't feel right for no one to ever get back to me.

Room Tip: Lock up valuables
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, General Manager at La Quinta Inn & Suites Denver Airport DIA, responded to this review, February 18, 2013
Ms. Smith,

I am the manager of the La Quinta Inn & Suites Denver Airport. This is the very first time I'm hearing about this. I'm sorry you have had to wait. If you could please call me directly at the hotel, I'd like to look into this for you. Also, this is the LaQuinta Inn & Suites Airport on Tower Road, not the airport hotel on Peoria.

Jeff MacDonald
Hotel Manager
303-371-0888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 reviews from our community

Traveler rating
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    86
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    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Phoenix, Arizona
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 14, 2013

It's not a five star hotel but, about 3 stars. But, it was a top notch 3 stars. They are close to the airport- nice for rental car return with cheap gas just down the road at the grocery store. The Priceline price made it an exceptional value. The rooms were clean and fairly spacious. Everything, worked as to be expected since the property is fairly new. They have a shuttle and food close by. Although, there was a breakfast bar (nice for quick cup of coffee) we went to Village Inn and got a pretty good breakfast (just blocks away). The place has a pool (didn't have time) and plenty of parking. Staff was helpful and we had nothing to complain about. Great one night stay.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
71 reviews 71 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 9, 2013

Stayed here last Feb. 2 after a long flight from Europe. Shuttle to and from airport was okay. Check-in and check-out was easy and smooth. Hotel staff was attentive and helpful. We asked for a room that was away from the main road so it was quiet. Room was pretty much standard. It was clean, comfortable and cozy. Would definitely stay here again and recommend this hotel to anyone.

Room Tip: Ask for a room that is away from the main road.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 1, 2013

Just 15 minutes from Denver airport, it was a last minute pick. not disappointed at all.pickedup from airport in one phone call. rooms were very nice and clean.Front dest with welcoming nature at 12:45am that was not expexted but good. what else nice continental breakfast in Morning.quick dropoff at Airport back in Morning.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chicago, IL
Top Contributor
84 reviews 84 reviews
67 hotel reviews
Reviews in 43 cities Reviews in 43 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 29, 2013

This hotel is on a strip of road just outside the DIA airport with several other national hotel chains. Location was great, including the regular airport shuttle. Price was great, consider the higher prices at the other hotels in the area. Service was ok. I was given the room I asked for. Room are almost identical across this chain. My room was clean and well kept. The entire hotel was also very clean, except for an odor that was through out the entire hotel. Luckily, I couldn't smell it in my room and the odor disappeared by the next day. Breakfast was a-typical. My only complaint was that there was only one internet terminal for a guest to use. I stopped bringing my laptop because of the TSA and depend on the lobby internet computer for maps, email and boarding passes. Instead of a big screen tv, I would settle for a large, in-room PC.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed January 15, 2013

everything fine . but this time the sofa bed was very unconfortable and very small.
my daughter had to sleep on it at reverse position . room 120
last year i stayed there and no complain with the sofa ( dont remember room)
breakfast better than I was thinking, the same opinion about it last year

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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Additional Information about La Quinta Inn & Suites Denver Airport DIA

Address: 6801 Tower Road, Denver, CO 80249-6327
Phone Number:
Location: United States > Colorado > Denver > Denver International Airport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #60 of 149 Hotels in Denver
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Denver Airport DIA 2.5*
Number of rooms: 169
Official Description (provided by the hotel):
Effective 1/10/2014 This hotel is 100% Smoke Free. ... more   less 
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Also Known As:
La Quinta Inn And Suites Denver International Airport Hotel Denver
La Quinta Denver
Denver La Quinta

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