This is a pretty decent hotel if you need to be close to the airport. We got a king-size bed and slept very comfortably. It's what you would expect for a Days Inn for the most part. It seemed a little old and the bathroom was a little weird, but everything was clean and worked, and that's what matters most. The hotel offers a free airport shuttle, and while we ended up not using it, I saw it was quite convenient and easy to use. We left too early for breakfast, so I don't know what the food is like. We had nice showers (good water pressure), and enjoyed our few hours there, and I would have rated this a little higher were it not for the bad customer service.
I rated this a 3 instead of a 4 because of the customer service. The gentleman who checked us in did what was needed but nothing more (not particularly friendly or helpful), which was initially not a problem for us because we got there late and were tired and were not there for the customer service. However, we found ourselves needing to talk to the front desk an hour later to cancel the airport shuttle, and there must have been a shift change. The girl working the front desk was rude and unhelpful. I tried calling, but kept getting put on hold or hung up on by her, and she claimed it was very busy. Fair enough (although it doesn't excuse the rudeness). We were already in bed and were tired, so we went to sleep and tried again in the morning. We had a similar problem reaching anyone in the morning when we tried again to cancel the shuttle service. When I asked for a receipt upon checkout the front desk attendant (I believe it was the same girl from the pervious night, but am not certain because I had only heard her on the phone before) was quite unpleasant, and it was clear she does not like dealing with people.
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- Also Known As:
- Days Inn And Suites Dia-Denver International Airport
- Days Inn & Suites Dia-Denver International Airport Hotel Denver
- Days Inn Denver
- Denver Days Inn