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“Never disappoints!” 5 of 5 stars
Review of The Westin Denver Downtown

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The Westin Denver Downtown
4.0 of 5 Hotel   |   1672 Lawrence St., Denver, CO 80202 (Central Business District)   |  
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Breakfast for 2 Included
Ranked #32 of 147 Hotels in Denver
denver
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Never disappoints!”
5 of 5 stars Reviewed July 19, 2014

This was my second time in three years staying at this property with my college girlfriends for a mini reunion. We chose the Westin Downtown for the rooftop pool and proximity to many great restaurants and night life. What we didn't know the first time around was that they don't have waitstaff at the pool during the week, so we were forced to order room service to get drinks delivered at the pool, which took over an hour. This time around we brought our own cocktails and it was perfect!! The rooms at this location have always been spotless and crisp white linens make everything thing seem fresh and new. We arrived around 11:30 and and were allowed to check in, which was great as we wanted to enjoy the pool. Perhaps the thing I was most impressed with this time around was that one of my friends left her I-pad in the room and realized after traveling home she had left it, so called the hotel and the security dept. manager called her back and said they had it and would fed-ex it to her at the hotel's expense. Now THAT is some kind of service!!! I would highly recommend this hotel for anyone wanting to enjoy downtown Denver, the service and location really can't be beat!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 21, 2014
brenda111Denver,

Thank you for the great review of our hotel! Glad we were able to send your friends iPad back safely! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Marc
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767 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Chicago
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here for 3 nights while in town for a convention. Our corner King Room on the 10th floor was clean, spacious and very quiet. The hotel was located within walking distance of many food options, shopping and the Colorado Convention Center. The free 16th St Mall buses were handy and next time we will definitely try the B-Cycles. The Chihuly exhibit at the Denver Botanic Gardens is not to be missed.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 17, 2014
Lisa W,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peru, Indiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Spent a great week in Denver at this hotel....Can not imagine a hotel with a better location....just off of the 16th street mall......and close to many many restaurants......Lodo is a 5 minute walk.... Convention Center a 10 minute walk..... Coors Field 15 minute walk.....Had a patio room, awesome, with a huge patio, and a great view of the mountains.......was even able to check into the room at 7:30 in the morning .....only negative had to do with billing, they made a simple request into a 30 minute ordeal, then when I got back home, discovered that I had been charged for an extra day, one two minute phone call fixed the problem though....would definitely stay here again...

Room Tip: Stayed un a patio room on the Fourth floor, it was awesome, huge patio, great view of the mountains...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 17, 2014
Dear Indiana5452,

Thank you for the great review of our hotel! Glad you enjoyed the location and all the city has to offer.

Sincerely,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Grand Forks, Minnesota
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed here for a conference that was hosted at the Convention Center. The beds are comfortable and the views can be nice (we had a mountain view). There is an indoor/outdoor pool, albeit shallow under five 5eet. Location is very nice in the heart of downtown if you can handle that. It was my first experience to Denver. Everything seems to be reachable by walking. There are a lot of places to eat and shop if you which. The desk personnel and concierge are very helpful too. It is an expensive hotel however, fortunately we had gotten the room for a discounted rate. Our room even had a complimentary bottle of wine, Do not touch the tray of snacks as you will get charged for them (we did not touch them).

Room Tip: get a Mountain view room
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 14, 2014
Mike H,
Thank you for the great review of the Westin. I am glad you enjoyed your first visit to Denver. We hope to see you again.

Best,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 8, 2014

Aside for a being a nice hotel, their customer service was excellent ! and I would like to recognize the following people: front desk associate: Sarah Ryan; V's Lounge : Jennifer Marchant and Rey Sanchez; Agusta Restaurant : Iliana . Congratulations !

Room Tip: In the heart of Down Town Denver all types of transportations are available.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 11, 2014
mikedennis_13,
thank you for the great review. Glad you enjoyed the service while at the hotel. Sarah, Jennifer, Rey and Iliana do a great job for us. Hope to see you again soon.

Best, Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 7, 2014

Our company recently hosted a business conference at this property for 350 people. The hotel event and banquet staff were excellent. They quickly became part of our team and helped with everything from meal logistics to budget and time management to assisting with minor organization details. Rhiannon, Ashley, Anastasha, Lucia, Szilvia and John were instrumental in helping us pull off a successful event. We really appreciate their genuine hospitality and service and could have not have pulled such a successful event without them. Also, the food was great!

Room Tip: The rooms on the patio level are the best. Great to have outdoor access.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 11, 2014
MichalWestVillage,
Glad to hear you enjoyed the hotel and event team. Great that Rhiannon, Ashley, Anastasha, Lucia, Szilvia and John played a part in making your event a success.

Hope to see you again soon.
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Azerbaijan
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 5, 2014

Westin has an opportunity to really make strides in creating a positive marijuana vacay that doesn't impact other guests while capturing an opportunity to demonstrate a progressive marijuana use policy, but instead provides limited direction about marijuana use on-site that leaves one befuddled.

What's more, by continuing to refuse to provide adequate facilities for the consumption of marijuana, Westin only sustains the stigma that medical and recreational marijuana users have lived with for decades up to this point. Guests I saw were often relegated to coping a bowl out by the trash can on the corner near the front of the hotel or in the park behind the hotel, with rats and vagrants.

Westin, please note that cannabis is currently under review by the FDA for rescheduling as a class 2 narcotic and as such you will sooner or later have to be prepared to provide adequate facilities.

Front desk staff distribute phosne numbers that can be texted for any advice. The cards say "Ask anything, any time." My first contact at this number for appropriate places to smoke weed were rebuffed with intentionally ambiguous responses.

I was relegated to hitting off my vape pen in my room, but even this drew ire. Every time I went up to my room, the Westin stasi would be perpetually hovering over my room for no reason whatsoever. The sign on the front says no smoking, and vaping mind you, is not smoking as there is no combustion.

The property is still trapped in the Reagan-era drug scare, and absolutely petrified about how to handle the great opportunity that Denver and Colorado has been provided.

************************************************************************************************
So with that, here's a guide to flower and accessories in Downtown denver:

Lodo's Dispensary: Close to hotel on 16th street mall, grade A product, knowledgeable enthusiastic staff. Small place though, kind of shoe horned into an office building.

Mile High Pipe and Tobacco: Spot very close to Westin, walking distance, they cater to tourists with $10 glass bowls but also have a awesome glass selection. Hard to find on google maps for some reason, so here's the addy:
2042 Arapahoe Street
Denver, CO 80205

If the day is nice, Cheseman park in uptown denver is great to chill. Hit the taxi stand just outside the hotel.

Stayed July 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Denver Downtown

Address: 1672 Lawrence St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Denver
#21 Business Hotel in Denver
#34 Family Hotel in Denver
#34 Romantic Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Denver Downtown 4*
Official Description (provided by the hotel):
The Westin Denver Downtown Hotel is a four-diamond hotel located in the Tabor Center, located near the famous 16th Street Mall, Colorado's leading tourist destination. ... more   less 
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Also Known As:
The Westin Denver Downtown Hotel Denver
Westin Tabor Center
Westin Hotel Denver
Westin Denver
Denver Westin

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