I stayed at this hotel for a conference. For the most part, it was a good hotel. I requested a quiet room, and got just what I asked for. The bed was nice and comfortable and my room had a lovely bay window and a chaise chair.
The hotel was awkward to navigate, from the front door to the registration desk to conference spaces. The only restaurant in the hotel had a very limited menu and the room service food was hit-or-miss.
The room was cleaned well, and I'm a stickler for clean, particularly in the bathroom. But the towels were old and rough and they provided fewer toiletries than what I expect with this sort of hotel.
Having a Starbucks on the lower level was great, the pool was nice looking, but it's outdoors and the weather is crappy most of the year. (We had multiple inches of snow in mid-April.) An indoor pool with jacuzzi would be better. The gym was okay, but could have been much better for this class of hotel. The concierge desk was rarely staffed.
Overall, this hotel was fine, but not up to snuff for what I expect from a Westin.