My husband and I were at the Westin for a single night for valentines day. I think I may have been spoiled by better hotels...in the end the Westin fell WELL below my expectations for this kind of a hotel. Where to start....well we booked our room way ahead of time. We arrived to find that we would be getting the king size bed we requested on the preferred floor..a nonsmoking floor...So imagine my surprise when we got to our room and I opened the door to be hit in the face with the smell of cigarette smoke. On the floor was an industrial size air purifier. We called the desk and were promptly told there were no other rooms. So we turned on the air thing and it make the smell bareable. Next problem...The "unheavenly bed" was hard like concrete. My husband was ok with it, but I was miserable all night long. Then we wake up in the morning to find we got charged for a 400 dollar resturant bill at the Palm resturant the night before when we didn't eat there...Oh and then the toilet stopped working. That was fun.
In spite of our late check out that came with our package we got out of there quick. I will NEVER Go back. The only upside was the room service menu which was AWESOME and the view of the city. Otherwise it was definately nothing to write home about.
They did quickly remove the dinner bill that we did not have as well. I expected more. Save up and stay at the JW marriott in cherry creek. It is so much better.










