We stayed at the Oxford in September, 2004 for a special weekend getaway for our anniversary. We paid full price for the "Romance Package" which was supposed to include champaigne and a rose petal turndown service each night, and valet parking. The first night was lovely, with champaigne on ice, rose petals leading the way to the elegant bed. After that , everything declined. In the morning there was no coffee in the hall. Three calls over a 45 minute period did not produce results. That evening there was no champaigne and no rose petals. We relayed this to the front desk on our way out to dinner. Two hours later, still no service. Finally, champaigne was delivered at 1 AM after we were already in bed! Management offered breakfast service to make ammends, which we accepted. The food was delivered cold, with no condiments and cold coffee. How romantic! The voucher provided did not fully cover the cost of breakfast. The hotel front desk staff was rude and arrogant. They seemed incapable/unwilling to provide the service we paid for, even though our requests were courteous and reasonable. Other than the service and staff, the hotel was in a great location in historic Denver with turn-of-the-century charm. But, keep your expectations low.

We loved the Oxford! It is very romantic and unique. The furnishings in the room were beautiful. There was no bathtub so I would ask if there are rooms with bathtubs available if this is a concern. The shower was very unusual and neat. We were delighted with everthing...this hotel has so much character!